Kenko Sushi Reviews Summary

Food Quality

Pros:

• "I absolutely love this place, it is the best sushi restaurant in New Jersey, hands down, the portions are perfect, the fish is always fresh."
• "Everything was so fresh and delicious!"
• "The freshness and quality of the fish was superb."
• "The ice cream is out of this world too. Vanilla ice cream in a fish shaped wafer cone with a layer of mochi and chocolate drizzle."
• "Their staff is amazing and food is always spectacular."
• "The Samurai Box is an incredible amount of food and everything was delicious."
• "Their special rolls are so enormous, SO delicious, and so inexpensive!"

Cons:

• "There's just too much sauce on the sushi."
• "Rice was mushy, rolls falling apart, tastes were muddled."
• "The overall taste of the sushi is not comparable to the traditional way of making the sushi roll."
• "The quality of tonight’s fish and rice were of gas station store quality."
• "The sushi is not good. It has no flavor and I think some of it is premade."
• "Sushi doesn’t quite taste the same last couple times I ordered out."

Service

Pros:

• "The staff was extremely professional and nice."
• "The staff is very nice, and courteous."
• "The 2 waiters were very friendly and the food was great."
• "Servers are friendly and you end your meal with ice cream."
• "The staff was amazing."
• "The person who took my order was so sweet."
• "The staff (as always) were extremely friendly."

Cons:

• "Very confusing hours."
• "Literally just ordered food for tonight and it took 18 phone calls to place the order."
• "Mind blowing its 8:42pm just called for a take out order and was told the kitchen is closed?"
• "No longer allowing orders through the phone. NO customer service via phone as well, only email."
• "The service is rude, they time you and try to get you out of this place."
• "The waitress seemed to very rude and impatient with us."
• "Easily the worst service I've ever received anywhere."

Value

Pros:

• "The prices are lower than most places in the area."
• "Good prices compared to other sushi places."
• "Their prices are relatively cheap and extremely affordable."
• "Great value, high quality, reasonably priced."
• "The prices here are very very reasonable in my opinion."
• "A k2 combo is only $11-12 which I think is a great value for two rolls."
• "Really just bursts with flavor in your mouth and for a really good price too (the combo options)."

Cons:

• "Sushi doesn't worth the price."

Ambiance

Pros:

• "Absolutely some of the best sushi in North Jersey! Also the vibe inside is great!"
• "The atmosphere was really cozy and felt warm."
• "This small, casual dining place is a hidden jewel."
• "The ambiance of the restaurant was the perfect mix of western and eastern fashion."
• "The landscape gives a more intimate experience - I like how you have your own 'cubby' with whom you’re dining with."
• "The atmosphere and friendliness of the staff is the best."
• "Not to mention the decor so so sweet."

Cons:

• "This place went downhill since covid."
• "The only downside is the place is very small, so if you come at a busy time, you may have to wait a while for a table."
• "However, the dining area is smaller than the past."
• "If you came at dinnertime, it wasn't unusual to have a 45-minute wait."

Ordering Process

Pros:

• "Great boba drinks, great food, and I love the online ordering system."
• "The ingredients were fresh and the sushi was made in a timely manner."
• "They always give sushi and dessert on the house!"
• "Oh and you get a complementary roll to try for the table!!"
• "They always offer you sushi on the house and even ice cream."
• "They gave us a complimentary roll to try and ice cream, both on the house!"
• "They have extremely attentive waiters and provided a few things on the house!"

Cons:

• "Very disappointed from the last time i was there. Take can only be ordered online."
• "Literally just ordered food for tonight and it took 18 phone calls to place the order."
• "Drove all the way here and they're still running their place like the pandemic just started. Can't dine in only take out."
• "Kind of a pain, because they don't have physical menus. We had to scan a qr code, and download a pdf."
• "Because they're so popular regardless of the day of the week, they max out their orders around 6:30-7pm and wouldn't accept orders after that."
• "Their app is broken, i tried several times to place an order but their app is broken, i also tried calling but they don’t take orders through phone."
• "They have clearly lost their minds with the current ordering process."