Sushi Palace Reviews Summary

Category: Sushi restaurant

Address: 33 Union Pl, Summit, NJ 07901, USA

Phone: +19082772333

Rating: 4.3
based on 115 reviews.

Food Quality

Pros:

  • "The food was amazing and the people were so nice."
  • "Their all you can eat pricing is awesome; it's fresh, tastes great, and is plentiful."
  • "The food tastes so good."
  • "Sushi though is fresh, delicious, huge quantities and I was pleasantly surprised and pleased by the selection."
  • "The sashimi was good and rolls were yummy."
  • "The salmon was pretty fresh, it tasted fairly good."
  • "Sushi and sashimi are fresh and tasty."

Cons:

  • "The fish is definitely not as fresh as it was before."
  • "The spicy Mayo also tasted old."
  • "The food was hot as if it was left out and tasted sour."
  • "Their all you can eat isn't fresh and they put large amounts of rice to purposely get you full."
  • "The fish was not cold (room temp at best) and it really impacted the quality of the various rolls we ordered."
  • "Pretty horrible food. Chicken skewers were inedible, mushroom soup tasted bland and sushi rolls tasted funky."
  • "Before the plate of sushi was even placed on the table.. we could smell the odor from the fish."

Service

Pros:

  • "Quick service."
  • "Free valet, seated immediately (every time)."
  • "Staff are very friendly and efficient."
  • "Service is great, very attentive!"
  • "Good service, good sushi. Our server was kind and helpful."
  • "The waitresses are really sweet, always smiling, and insanely prompt with orders."
  • "The staff is very attentive and courteous."

Cons:

  • "Unbelievable bad service!"
  • "I've been ignored, bill put on the table before I was finished."
  • "Any time we asked for anything, which we had already ordered, they said they didn’t know or just straight up ignored us."
  • "Waiting staff ignores you except when you ask for your check."
  • "They messed up our orders every time."
  • "We waited over an hour and a half for our food to come out, and we were never given refills for our water."
  • "Service is TERRIBLE."

Ambiance

Pros:

  • "The decor is very cute."
  • "The atmosphere is decent."
  • "I would describe the atmosphere as cozy."
  • "Atmosphere is more low-key than other noisy restaurants in the area."
  • "Also the environment is great and very clean with a cozy and inviting atmosphere and it's BYOB."
  • "The place was SOOOOOOO CLEAN, the floors you could eat off of."
  • "Love the family style atmosphere."

Cons:

  • "The atmosphere was lack luster."
  • "The restaurant is in a basement, so that is a bit of a detractor."
  • "But when I was finishing eating I saw a mouse running in the dinning room."
  • "As we were eating there were mini flies everywhere, getting on our sushi."
  • "The tables are more sticky."
  • "Decor isn't the best. Floors aren't that great."
  • "The lighting inside is a little too dim for my liking."

Value

Pros:

  • "Can’t beat the value for the price."
  • "The prices are phenomenal ($22.95 all you can eat for dinner) and it is a BYOB spot."
  • "For the price, you cannot beat the quality of the fish."
  • "Definitely worth it for the price and deliciousness."
  • "Great value."
  • "Great flat price for an all you can eat sushi buffet!"
  • "It is very reasonably priced for the ton of sushi, sashimi, and other appetizer and dessert options that you can have here for all you can eat."

Cons:

  • "It's more expensive than other all-you-can-eat sushi."
  • "Not the best sushi you will ever have but decent."
  • "It is not a good value for the money."
  • "Overpriced for what it was."
  • "Their sushi isn't good."
  • "I have had better quality sushi than this."
  • "It is an average sushi restaurant."

Location

Pros:

  • "Street parking isn't too bad because there are plenty of areas to park, and there's a lot of people who are in and out so you will find parking eventually on busy days."
  • "Fantastic location."
  • "Right cross the summit train station and it's very convenient."
  • "Open 24 hours. And next to the LIRR."
  • "Nice location."
  • "Accessible by elevator if you need it, and BYOB for those who prefer to bring their own Japanese beer or sake."
  • "Plus byob is great and there’s a liquor store next door."

Cons:

  • "Hard to find parking cuz of the location."
  • "I was a bit surprised to have to go downstairs in order to get into the restaurant."
  • "The restaurant is not at street level you have to go downstairs or take the elevator."
  • "The layout of the restaurant is a bit awkward, because it's almost like it's a square with the entrance being in the middle."
  • "But when I was finishing eating I saw a mouse running in the dinning room."
  • "No Delivery anymore?! an absolute joke to be in business after one year and to stop doing delivery."
  • "Hard to find parking."

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