The Greene Turtle Sports Bar & Grille Reviews Summary

Service

Pros:

• "Not expensive and great service."
• "The waitress was very polite, attentive, professional, and accurately delivered our orders as requested."
• "We had Adrian L as our server, and he was so personable and helpful."
• "Our waiter Derek and the manager Shane were so personable and kind!"
• "His customer service was outstanding."
• "The management and staff here are beyond helpful, friendly and attentive."
• "John our bartender was quick and efficient."

Cons:

• "The hostesses had no idea what tables were available or not and weren't communicating with each other."
• "Showed up at 9pm on a Sunday night. Hours on the website and storefront say open until 10pm. Waitress said we’re closed."
• "Long wait for glass of water, about 15 mins."
• "It took a while to get someone to bring us a menu to order entrees and even water."
• "The service sucks, the hostess just the worst consider she is the first person you deal with."
• "TERRIBLE CUSTOMER SERVICE!!!!!"
• "It took us 30 min to get seated when tables were open all over the restaurant."

Food Quality

Pros:

• "Food is delicious and the bartenders are very friendly."
• "The appetizer, nachos, were pretty darn good."
• "I had the best meal service everything."
• "Great place to go see sports."
• "The Maryland style crab menu was an unexpected twist."
• "I had the chicken quesadilla and Carne asada bowl - they were all delicious!"
• "Fried onion ring for appetizer was delectable."

Cons:

• "Food was cold when we got it and he forgot my son’s meal twice."
• "I ordered the cowboy burger medium rare, and it arrived well done, brown all the way through."
• "The food was great but my salad did have some burnt chicken."
• "The mix drinks have significantly weakened. Not worth the money."
• "That burger didn’t not have flavor at all!!"
• "The BBQ wings tasted ok, but the wing meat was a little dry."
• "The food was gross and grossly expensive."

Ambience

Pros:

• "Nice place with interesting lay out."
• "It is a good after work, relaxed/casual place."
• "Good vibes and atmosphere."
• "They have outdoor upstairs balcony seating on the beachfront with beautiful sunsets."
• "The ambience is nice and you have so many screens around to watch your favorite sport."
• "It's a friendly, fun atmosphere, and I enjoy the menu."
• "Great atmosphere. Great booth seating that felt private."

Cons:

• "The sink was full of vomit."
• "Place is dirty again. Got sat twice at dirty tables in the last month."
• "Everyone at my table was furious and wanted to call Monday morning and speak to hopefully a real professional, but what good would that do? This place is a dump."
• "The only aspect of this place I enjoyed was that there were tvs at all the booths (however there was no sound or cc)."
• "A bit loud for conversation."
• "Sometimes the birds can be too aggressive."
• "Not the cleanest bathroom."

Management

Pros:

• "The manager even came over to tell us that inform us that we tried to use two discounts which was not accepted by the computer."
• "I also liked that the manager came over to see us twice to make sure we were enjoying our evening."
• "The Kitchen manager and General manager are awesome."
• "Shane the manager is so professional."
• "Was visited at the table by a handsome and charming manager named Joe, who was very friendly."
• "Ryan is a terrific manager who is simply the best."
• "The manager Shane helped me every step of the way, he made suggestions and offered advice."

Cons:

• "The manager seemed upset and then stated 'We are nice enough here to run this promotion for teachers...'."
• "It seemed every request we had made was not met, disregarded, clearly due to lack of proper management or attention to detail."
• "I also feel like we were misled with the Teacher Appreciation discount."
• "The manager actually CHARGED US for the dessert!!!"
• "The Manager (Frank) came to our table & very aggressively stated that she didn't have the 'right kind of dog' or the 'right kind of disability' to dine at his restaurant."
• "When I addressed the Manager he was completely condescending and snide."
• "They should update their hours."