Odyssey Diner Reviews Summary

Food Quality

Pros:

• "The food always taste fresh and homemade."
• "The Fra Diavolo sauce was excellent, as it brought the right amount of heat to the dish."
• "The Greek Lemon Chicken Orzo soup on Fridays is absolutely awesome!"
• "Oh my gosh it was delicious. My family was pleased and very happy."
• "The vegetables were fresh and the meat was good and hot."
• "The food is prepared well and there's a good variety for a diner."
• "The food is amazing."

Cons:

• "The lettuce was soggy and limp, and the fries were soggy."
• "The food was a little below average unfortunately."
• "As soon as I opened my cheesecake and felt the bread I knew it wasn’t fresh."
• "Mozzarella sticks, fries and onions rings were over fried and extremely greasy."
• "Everything was cold and had no taste."
• "The worst food that I ever had in my life."
• "Food was terrible. How hard is it to make eggs and bacon????"

Service

Pros:

• "The owner has been in the restaurant business many years and always greets his customers with a smile."
• "The wait staff service is the epitome of what excellent service should be!"
• "The service was really good, they were friendly and prompt."
• "The wait staff was all over making sure my drinks were full and the table had everything they needed."
• "Our waitress is called Carly. She was very attentive without being even a little pushy. Our service was truly excellent."
• "Service is outstanding."
• "The staff is friendly and attentive."

Cons:

• "Best after owner cut cake for me with no gloves on he coughed in his hand walking across room and grabbed menus."
• "Waitress was kinda blah."
• "The waitress was having a bad day because she wasn't that helpful and had an attitude."
• "Waited at table for waitress who never came."
• "The place just seemed dirty."
• "The service was amateur at best waitress had an uncaring attitude with false persona."
• "Seemed light on staff causing some delay in getting food, coffee refill, check, etc."

Value

Pros:

• "The lunch specials were not expensive and just the right size."
• "Delicious and affordable American food."
• "Smaller than most diners and not as busy so a nice place to go on days/times that other diners might offer a long wait for a table."
• "Prices were a little too high for the quality but not outrageous."
• "The service, quality, and quantity was the best bar none."
• "Food was excellent and rather large portions, so you definitely get a lot for your money."
• "The prices were on point and their portions of food is insane."

Cons:

• "They charged me $11.33 for a BLT on a hard roll salt pepper extra mayonnaise."
• "Late breakfast that cost over $30 bucks for eggs and toast for 2 people."
• "Menu is quite extensive but prices are high for what you get."
• "The prices are high for mediocre food."
• "Food not bad, but priced a little high for its mediocre dishes."
• "The presentation of the plate look unappetizing with overly congealed cheese on top."
• "The gyro was tasteless I could do better at home."

Ambiance

Pros:

• "It was quiet and peaceful."
• "Odyssey Diner in Wappingers is a breath of fresh air AND fantastic food."
• "Big parking area, wheelchair accessible."
• "Not too crowded but enough people there to know there's good food. Nice decor."
• "The diner was quiet and cozy, and wait staff was friendly."
• "Inside is a nice comfy diner with very friendly courteous service."
• "Very warm and welcoming place."

Cons:

• "This disgusting behavior is appalling & this guy clearly isn’t competent enough to be running a business."
• "The place just seemed dirty."
• "The drab unappealing food matches the drab interior."
• "The atmosphere was a little off, most likely because the building was clearly a Pizza Hut at one point in time and it felt like one big open room."
• "The place could have better curbside appeal."
• "Would give it another star if they gave it a pressure wash and maybe a new sign."
• "Upon arriving we witnessed an older gentleman throwing up his meal as he left but to be fair it could've been from his advanced age and not necessarily the diner food."

Management

Pros:

• "The owner is a very nice gentleman and looks out for his customers experiences."
• "Jack is an incredible owner of this company and deserves all the stars in the world."
• "The owners were greeting every guest that came in like they were part of the family."
• "This Family has been in business for more than 40 years and have never treated staff or customers badly."
• "The owner is an amazing man I definitely recommend this diner."
• "Jack and the Odyssey make their own cheesecakes."
• "The owner of this dump is a good example of poor customer service & awful leadership."

Cons:

• "Very disappointed since it's close to my house and I was initially excited for them to open. I think I'm done giving them chances at this point."
• "We walked in & instantly witnessed him demeaning and disrespecting his staff."
• "This past visit will be my last."
• "This place was honestly horrible treated me and my girlfriend like we were 12 years old."
• "Plus the wait staff are extremely RUDE and especially the fat one."
• "The service was amateur at best waitress had an uncaring attitude with false persona."
• "The owner of this dump is a good example of poor customer service & awful leadership."