Taco Mar Reviews Summary

Food Quality

Pros:

• "The sauce they use is delicious."
• "They have true authentic Mexican food and its seriously divine."
• "The food was made quickly was piping hot and super affordable."
• "Incredibly authentic."
• "The best birria tacos I ever had were on a road side stand in a tiny town going from Hidalgo back to Mexico City. These tacos were right there."
• "Delicious fresh homemade food, pleasant, hardworking staff and great original decor."
• "The food is great, home made and delicious."

Cons:

• "The food was good, but we had to wait about 20 minutes because somehow they forgot to put our order in the cue."
• "It was disappointing, soggy fries and not much flavor."
• "However I wasn't really impressed by the shrimp quesadilla, not enough shrimp and a bit oily."
• "The nachos were ok - not something we'd order again (the chips were very mediocre and the toppings were sparse yet mushy)."
• "The chips are not seasoned at all… not even a hint of salt and the guacamole was runny."
• "All of the seafood was fried and drowned in sauce."
• "I doordashed the taquitos and they were a lot smaller than most Mexican places and were just average."

Customer Service

Pros:

• "Great customer service goes a long way."
• "We got a chance to chat with the owner as we left and he was incredibly kind and appreciative of the positive feedback."
• "The owner Dan is so kind hearted and always is working hard when I go in."
• "The atmosphere was great and the staff (especially the owner) were helpful and attentive."
• "The staff are very polite and helpful and the salsa bar is extensive."
• "The staff and especially the owner, Danny, were extremely friendly and helpful."
• "The staff are so helpful, kind, and experienced."

Cons:

• "Was ignored and not updated or reassured as to the status of food as other customers slowly were called by number and given their order."
• "Additionally, no one spoke English so it was hard to understand what was going on and where my food was."
• "Service was terrible and food was just so-so."
• "I work in hospitality and I couldn’t even believe how terrible I was treated."
• "But it loses two stars because the service is pretty awful. On 4 occasions (and I’ve gotten food from here just 5 times) my food was either forgotten, or they accidentally cooked the wrong thing, etc."
• "Unfortunately we did not receive the nachos until a staff member came to check on us."
• "I don't tip that way, I tip for good service once the food is delivered. Is that why my order didn't get placed?"

Ambience

Pros:

• "To be honest, I prefer the ambience and food at their old location now operating as Mr. Burrito."
• "A great new addition to South High Street dining."
• "From the great atmosphere, food, and charm, you certainly can’t get that anywhere but here."
• "Its a small place and gets loud quick."
• "The atmosphere is great also! The decor is super festive, and it is clear that the owner takes pride in his business."
• "The atmosphere is low key and relaxed I enjoy it more than most other Mexican places."
• "Very clean and a great atmosphere!"

Cons:

• "Best new place in town is forced to move because of another a-hole greedy West Chester landshark increasing rents on successful businesses."
• "Renting commercial space on Gay Street in West Chester is expensive, but the prices are a little outrageous for the quality of food and atmosphere."
• "Website is useless. Almost impossible to order online."
• "They make you pick something in every category and it seems like special instructions only work half the time."
• "I guess I’m a little old-school cause you have to order via their computer an app."
• "Disgusting and it was $66."
• "But be prepared for it to cost considerably more than the table menus suggest."

Special Dietary Options

Pros:

• "Thank you for being so accommodating to vegetarians!"
• "The best part for me is their gluten free options, just ask and they will for sure assist you with ordering the perfect meal."
• "They have tofu, mushrooms, and Beyond beef as substitutions to animal meat."
• "Lots of options for vegan/vegetarian diets as well."
• "We love the customizable bowls (easy to make a super satisfying vegan meal) and the tofu tacos."
• "If they added a nut-free vegan cheese option they'd be off the charts."
• "Many Mexican restaurants seem to have non-vegan beans/rice so it is challenging to find a good Mexican restaurant for Vegans."

Cons:

• "My veggie bowl was room temperature rice with less than 2Tbsp of beans and 1/2 the container was salad."
• "The last time I had their veggie taco and honestly was so sorry to see that it was more a rice taco .. maybe 12 beans .. a smear of guac."
• "Salsa is not that exciting, flavors are a bit bland."