Bertucci's Italian Restaurant Reviews Summary

Service

Pros:

• "Caroline and Sue were friendly, knowledgeable and made us feel truly welcomed."
• "Our server Heather truly made the experience outstanding."
• "Our waitress, Caroline, was probably the best waitress we’ve ever had."
• "Maddie was our server and she went to a lot of trouble to advise us what to order based on our needs."
• "Marissa who was working takeout was super friendly and had our food out really quickly."
• "The service was outstanding with the hostess, Kylie, Rylee, our waitress and Hailey, our bartender."
• "Our server Maddie was awesome and so full of joy, even at 8:30 at night!"

Cons:

• "Pasta was undercooked, sauce was lame to non existent."
• "I waited 45 minutes for cheese ravioli and by the time I got them the middle was cold."
• "Too heavy on the tomato sauce, the mozzarella was skimpy and, no basil!"
• "Our waiter was a little slow but another server helped us out."
• "The drinks were weak, lots of ice I asked for a long island ice tea and did not taste the alcohol."
• "Good luck finding her, than had an attitude while I asked for oil, which I had to remind her three times!"
• "Wait staff... Frequently missing. Had to wait so long after our pizza was put up that it was just warm."

Food Quality

Pros:

• "The food was amazing, I ordered the rigatoni alla vodka with crispy pepperoni."
• "Their generous portions offer great value for money, making it an overall delightful dining experience."
• "The food was fast, fresh and hot."
• "Our meatball appetizer and mozzarella fritta were delicious. And the pizza was superb."
• "The food was well made, and you get good portions for the price."
• "Absolutely amazing food, I ordered a starter sampler and it was all amazing I had a pizza as well and it was one of the finest I’ve had."
• "The food was fresh, hot, and delicious!"

Cons:

• "It's not my kind of restaurant."
• "Just not homey or sheik."
• "Chicken Alfredo was good margarita pizza was supermarket reheat in oven pizza. Not that good."
• "The food left much to be desired."
• "Everyone in our party said the food was just okay."
• "The sauce was just sweet with no salt."
• "The chicken had no flavor, seasonless."

Ambiance

Pros:

• "The restaurant was very clean and had a welcoming environment."
• "The atmosphere was relaxing so we we were able to have a conversation."
• "Smells amazing, air conditioned, and the best food."
• "The place is looking nice every time my family and I go there."
• "Food was delicious! We had a pasta dish and a pizza and a dessert to share."
• "The ambiance and atmosphere makes for a perfect date night."
• "Great food, great atmosphere."

Cons:

• "The restaurant itself has a weird shape so the atmosphere is a little weird, but not bad."
• "Table were dirty upon being seated."
• "The soup was lukewarm and did not match the menu description."
• "Even the bread taste like doe or not cooked in the middle."
• "The food was bland and tasteless."
• "Last night’s dinner was disgusting. Baked ravioli was burnt and inedible."
• "The mozzarella fritta was soggy on the bottom and the cannoli wasn’t filled all the way."