"The cucumber salad with yuzu dressing was also excellently balanced."
"The broth was so flavorful and at the right temperature."
"We ate Tonkotsu and it was superb."
"Sapporo Miso Ramen comes with very tasty broth."
"The broth was super silky and flavorful."
"The fried chicken an fried squid were fresh and so yummy."
"Ramen is great here, broth is tasty and has a lot of flavors while the noodle is real ramen and not instant noodle."
Cons:
"The food itself was mediocre. It is certainly not authentic."
"If you’re hungry for something that looks and tastes 80% of Japanese food this place will do."
"Ramen becomes a trendy food these days. But not each ramen restaurant created equal. This one is bad even to a group of hungry people in a cold night: poorly made noodles (not boiled enough), not enough broth in each bowl (my neighboring people almost eating dry noodles with hot sauce), salty broth (my 7 yr old kid complaining about it) and most offending is poor service."
"The ramen was good but when i ordered extra pieces of pork... it was cold."
"Everything is too salty so I couldn’t even finish the dishes."
"The pork was thick and dry."
"But broth is oily and unflavorful, and they serve the thinnest meat I’ve ever seen in a ramen."
Service
Pros:
"Service was great and we received our orders very fast."
"Service was quick and they are very friendly."
"Visited NYC over the holidays this year. We had eight people (seven from SE Asia), and all ordered various ramens. Bottom line was high marks all-around, with fast service."
"One thing worth mentioning is the prompt service we received as soon as we arrived."
"Delicious!!! Food came super quickly and the staff are super friendly."
"Quick and friendly service."
"Service was friendly and prompt without feeling rushed."
Cons:
"Service was good but them getting slow when they are busy."
"Horrible customer service."
"Staff could do with some training on how to smile and deal with their customers."
"Very good food but I take 1 point off due to the (Thai?) lady...being impatient and overall unpleasant."
"The service, needless to say, was horrible."
"Poor customer service. Would not recommend at all."
"The service is dismissive."
Price and Value
Pros:
"The prices are fair for a ramen shop in Manhattan."
"It's also very affordable, especially for the area."
"Prices were reasonable for a good bowl of ramen in my opinion."
"Very reasonable Price given the quality!"
"They have a good lunch special with some bowls of ramen for $10."
"Appreciate the low markup on beverages and prepackaged treats."
"Good portion, attentive service."
Cons:
"At 15 dollars a bowl worth traveling for better options."
"A 20% gratuity was automatically added to our bill even though we had a party of 4 people."
"Food was good, service was good but the only big problem for me is that they charge you gratuity automatically without ask you."
"15$ for a noodle soup in my mind is just way more than it should cost."
"The salmon handroll which honestly was not worth the price ($7)."
"It was loud and super busy."
"Expensive, mediocre flavor, small portions."
Ambiance and Space
Pros:
"Loved this place - cozy small restaurant with excellent food."
"Although it's teeny tiny inside, the clientele are ramen devotees so it sort of has a communal vibe."
"The ambiance in this place is great. I wish they had more than just one vegan ramen option."
"The atmosphere inside was quaint and accompanied by good music, which added to the overall experience."
"A cozy hole in the wall in NYC."
"Feels a little like Japan."
"Compact spot with huge flavor, attentive service, and a great vibe."
Cons:
"It's a pretty small place that feels a little cramped but it's good for a quick bite."
"Enjoyed some great ramen with a friend traveling from out of state. While we did get to enjoy some great food, unfortunately there weren't that many seats for us to sit comfortably."
"The restaurant is small but efficient with its seating options."
"Know that the place is small, but it fits a good amount of people."
"Very very small space."
"You could easily walk by it on the street if you weren't looking for it and could easily be turned off by the tight seating area once inside."