Turning Point of Princeton Reviews Summary

Wait Times

Pros:

• "If you time it right, or if you catch a break in their waitlist, it’s worth it."
• "Used Yelp waitlist to reserve a table and was seated promptly."
• "We joined the wait list online 20 minutes before heading over and didn’t have to wait long to be seated when we arrived."

Cons:

• "Told the waiting time was 15 min, waited for 45 min."
• "Bad service we waited an hour watching customer come in and be seated."
• "We went on Sunday and there was a 45 min wait."
• "The wait was super long (1.5hrs)."
• "Waiting 45 minutes for breakfast is quite irritating, especially when they tell you wrong times."
• "Been waiting for 30 mins only to find out that the lady at the front desk did not list my name!"
• "The wait was long the the service was slow."

Service

Pros:

• "The wait staff took a minute to get to us but once they did they were courteous and attentive."
• "Meghan was such a great server! She came to the table to check up on us to make sure we were doing okay and if we needed anything."
• "Bry at the Lawrenceville restaurant is the epitome of excellent customer service."
• "The service was so great and the waitstaff is very nice."
• "The staff is friendly and attentive, making sure your dining experience is top-notch."
• "Service was pleasant and efficient and a lovely atmosphere."
• "The staff is friendly, attentive and the drinks/food comes quickly."

Cons:

• "When we got up to leave, no one said a word, not the host, not the manager."
• "This was the worst breakfast experience I ever had."
• "The waitress was totally clueless as to how to wait on a table."
• "Service is critical anywhere you go, and a lack of training in the CS (Customer Service) is not their strong suit."
• "Terrible customer service!!!"
• "Slow and inattentive waitress. Sat waiting to order. not even greeted."
• "Rude and angry staff."

Food Quality

Pros:

• "Both amazing in terms of flavour and presentation."
• "The food is always good, the service is always excellent and wait staff is completely pleasant and helpful."
• "The sandwiches are delicious, breakfast satisfying, and the sweet treats are decadent."
• "I had the best vegan breakfast here!"
• "The food itself, was absolutely delicious."
• "The food was perfect, all came together and service was great too."
• "Every dish I've had has left me feeling like I just had my favorite meal."

Cons:

• "They served me burnt French toast, but when I brought it to their attention they remade my meal."
• "Well for starters they gave me spoiled oat milk!"
• "The peach iced tea was gross."
• "The $8 latte was cold two of our entrees were completely wrong and we wound up being there nearly 2 hours before it was sorted out."
• "Shakshuka - (0/5) Again, watered down and sort of soupy."
• "Overall the omelette was very greasy and not fluffy."
• "The breakfast burrito was very plain and the wrap was cold and brittle."

Cleanliness and Safety

Pros:

• "Good distance between tables outside, all disposable silverware, dishes, cups, and even menus."
• "Dining room was clean and had plenty of space for our big stroller."
• "They seem to be taking the right precautions to stay safe as well."

Cons:

• "It should be noted none of the staff wore facial masks or gloves and there were no partitions between the tables."
• "Lipstick on utensil, crumbs on seat, syrup on wall."
• "The chairs were sticky and so was everything that was on the table."
• "This restaurant is very unsanitary."
• "Oh yea and as far as cleanliness wasn’t the best."
• "Chipped chairs and tables... nasty water jugs and glassware."
• "Good food, shame the place is so dirty."

Payment and Technology

Pros:

• "Turning Point is the only restaurant I know that currently offers payment through venmo or Google pay."

Cons:

• "As a black person is not worth it to give my money to businesses who care nothing about black people."