House of Brews American Grill Reviews Summary

Service

Pros:

• "The bartenders and waitresses are always friendly and on point."
• "Our waitress had an amazing memory! She was fantastic!"
• "The staff was great and friendly."
• "Service was outstanding."
• "Our server was very friendly and attentive, checking if we needed anything else several times through our meal."
• "Service is fast, friendly and always with a smile!"
• "All servers are friendly and attentive."

Cons:

• "The waitress forgot my order de beers are great the atmosphere is great my only complaint was the one waitress."
• "We waited twenty minutes to see our server and another thirty minutes to get our food, a salad and a sandwich."
• "We are a Black couple, we were sat in the back of the restaurant, and ignored."
• "If I could give 0 stars I would. my girlfriend and I walked in and were ignored by the staff."
• "Servers were very young, and their inexperience showed as they did not ask the table anything, forgot several times to get drink refills, or ask how to help the guests have a great experience."
• "Waited a good 45+ minutes on Father's Day."
• "We sat for 30+ minutes and never were waited on."

Food Quality

Pros:

• "I've had the burgers several times and have always thought they were great."
• "Food was excellent. Those Asian mozzarella sticks are very good."
• "The food was delicious and the service was wonderful!"
• "Food was well prepared and visually appealing."
• "Get the garlic parm wings - they're the best."
• "The food is delicious and the variety of craft beer is great."
• "The homemade burgers are amazing- I've had the Bison, Elk and Angus all 3 are delish, cooked to order."

Cons:

• "The food is hit or miss, most of their sandwiches and special monthly menu are good however they can't seem to cook french fries correctly."
• "The really long nails are concerning as well, as well as long hair not contained."
• "Only thing I didn't like was the gator bites, overdone and kinda dry."
• "The chili and the tacos had a weird sweet taste to them."
• "The atmosphere is ok but the food and service were less than average."
• "Greasy, greasy food. Turkey burger was fake. Fries terrible."
• "The food wasn't cooked to order, the burger itself was bland, and the french onion dip for the chips was sour."

Atmosphere

Pros:

• "The atmosphere is great my only complaint was the one waitress."
• "It was a great afternoon meal with my teens and husband."
• "The atmosphere was very comfortable and relaxed."
• "It's a sports bar and the atmosphere is very nice."
• "The atmosphere has an open feel and the bar area is huge."
• "The atmosphere was great, the food was delicious."
• "The whole environment felt welcoming with a rustic look."