Pepper House Reviews Summary

Food Quality

Pros:

• "This plain little restaurant serves food that you would be proud of, if it were your family servings guests at your home."
• "Rice was made well. I enjoyed the naan, perfect for dipping."
• "Malai kofta is one of my favorite cream based curries and its vegetarian."
• "The food is good and perfect spice levels according to my request."
• "The Goat Pepper Fry is a must try so yummy, and juicy."
• "Their food is delicious, and perfect every time I order it."
• "Both Mutton Biryani and Special Chicken Biryani were delicious and a must try."

Cons:

• "The samosas were extremely spicy and overly greasy so they were uneaten as well."
• "Lamb chop was burnt and very dry though."
• "The biryani wasn't flavorful and the spices used didn't pull through consistently across the rice dish."
• "The food is mostly salty, greasy and full of onions."
• "The taste was average and the portions were SUPER small."
• "Waste of money in getting partially cooked Hyderabad dum biriyani, no softness in the baby corn at all, tasteless fish pakoda."
• "The food was extremely spicy- too spicy to eat - may have had flavor but I couldn't taste it through the heat of the spice."

Service

Pros:

• "Initially service was good but as days passed by, they are negligent."
• "Mr.Tulasi and his team was great."
• "Owner delivered food On-time and did an amazing job by handling the operations very smoothly with the Live stations for Mirchi Bajji and Chicken fry."
• "Sarvesh gave us an amazing service."
• "The staff did a commendable job ensuring both our needs and the kids' were well taken care of."
• "The gentleman who took my order on the phone and the younger guy who rang up my order were very kind and courteous."
• "They spent time understanding our requirements of food, hall arrangements and considered everything we requested."

Cons:

• "But unfortunately we will not be returning."
• "Very rude service."
• "The guy who takes order/delivery is very rude. Doesn’t know how to treat customers."
• "We used their banquet hall but the service wasn’t as good as we expected it to be and it was a day of 92F and the air conditioner wasn’t working even after multiple requests, we were disappointed."
• "I had to remind their staff multiple times to get the rest of the appetizers delivered that too in lesser quantity."
• "It was embarrassing that I had to ask 2 of my invited guest to walk in to the kitchen every 5 minutes to remind them for getting refill for each of the items."
• "The server was stuck at the door with a person trying to make his choices. Rather than excusing himself to get our remaining meals, he stood there."

Value

Pros:

• "The food is good but the concern is on the Banquet hall service."
• "The restaurant does offer the best prices for food however."
• "The tray order for chicken special biryani was amazing."
• "The portion sizes are great. We have a sizable dinner and plenty of leftovers for another big lunch or dinner."
• "This is my go-to spot for reasonably priced authentic Indian food."
• "The portions were generous compared to other places, and our curries had a lot of meat!"
• "It was very good and great price."

Cons:

• "Lately I see their prices went up way higher."
• "I am giving it one star because they seem to have decreased there quantity."
• "DO NOT PRE-PAY OR ORDER ONLINE."
• "Not sure I’ll continue ordering from Pepper House, since not only have their prices gone up... but every entree I would order has seemingly disappeared from the menu."
• "They never send spoons, napkins or anything I have ordered."
• "The takeout bowl was pretty small and was barely filled halfway and they only gave one portioning of rice for the two orders."
• "They raised the price from $10 to $15 with the app they didn't even include the rice what a rip off they money hungry."

Ambiance

Pros:

• "Offers a simple spacious clean space."
• "The ambience is humble but sufficient."
• "We enjoyed a fantastic Diwali party with excellent food, a delightful ambiance, and outstanding service."
• "Great for office and family parties."
• "Good size banquet hall."
• "Separate food area in the banquet hall."
• "The staff was so friendly and included gulab jamun - such a sweet surprise!"

Cons:

• "The water also tasted off but I live in Mt. Laurel and the water is awful so that isn’t their fault."
• "Food is very unhygienic, found cockroaches several time in the Chicken biriyani."
• "Decor and ambience be damned."
• "Never ever gonna go to this restaurant again. Recommend the same to all. Stay away Pepper House, Mount Laurel!"
• "I didn't like that kitchen staff was out in the restaurant without masks."
• "The decor is what you'd expect in a strip mall."
• "We opted for Thursday night buffet only to find limited choices... We had to constantly ask to fill it up."