Móle Mexican Bar & Grill - West Village Reviews Summary

Category: Mexican restaurant New York

Address: 57 Jane St #5131, New York, NY 10014, USA

Phone: +12122067559

Rating: 4.2
based on 140 reviews.

Ambiance

Pros:

  • "Very nice low light ambiance and a full bar inside the restaurant."
  • "The decor is very well thought out, and the dim lights certainly add to the atmosphere of the place."
  • "Really great atmosphere, food, service."
  • "Really nice interior and great atmosphere."
  • "The atmosphere is lively and fun."
  • "Beautiful outdoor seating."
  • "The environment was cool, soccer on the TV, Mexican music on the speakers, location is on the corner."

Cons:

  • "It's loud and you sit very close by other patrons in case you're looking for something low key - this isn't it."
  • "They do have a patio, but it was too cold for sitting outside."
  • "Our table was super tiny - we were extremely crammed together."
  • "The only thing that was a little uncomfortable was sitting near the door. There was a slight cold breeze."
  • "Seating was very cramped."
  • "The restaurant is tiny so standing and waiting for a table just feels like you're in everyone's way."

Service

Pros:

  • "Service was fast and accommodating of our large group."
  • "Our server was very attentive."
  • "Great service, great cocktails and perfect ambience."
  • "Service was great with exception of the female server."
  • "The food's reasonably priced for the area, and the service is good."
  • "But what truly sets this place apart is the amazing staff. Hector and the rest of the team are incredibly friendly and attentive, making every visit a delightful experience."
  • "The service was also wonderful."

Cons:

  • "The server and host were unapologetic and had no regard for my husband's birthday."
  • "They took our plates, gave us the check, and said we had to leave."
  • "Poor service, little rude and uncaring to customers."
  • "Strangest customer service experience ever. Sad I can’t patronize this place again… it was a favorite."
  • "Bartender was not helpful at all and asked us to keep waiting."
  • "Service was great with exception of the female server."
  • "Unfortunately they are severely understaffed."

Food

Pros:

  • "The food was really good and came on time."
  • "The duck was good, but the portion was very light compared to the half chicken which was less expensive on the menu."
  • "The food was surprisingly fresh and flavorful."
  • "I ordered the enchiladas with imported mole sauce (because of course) and I must say they were delicious."
  • "Everything was delicious especially that Guacamole and shrimp."
  • "The chicken enchiladas mole were very tasty."
  • "The food here is absolutely amazing! Everything smells wonderful and the sizzling fajitas and burritos were extremely flavorful."

Cons:

  • "Super expensive."
  • "The shrimp tacos were ok, lots of lettuce and salsa not enough shrimp."
  • "The drinks are... also overpriced and not worth the money."
  • "Pork dish tasted like salted cooked rat."
  • "Our meals arrived stone cold."
  • "The shrimp fajitas, although full of shrimp, were bland and had too many onions."
  • "The chicken this night was very dry even with all the mole sauce covering it."

Price

Pros:

  • "Prices were fair, and typical of the area."
  • "The food's reasonably priced for the area, and the service is good."
  • "I ordered the hard taco on the lunch menu, which was significantly cheaper than the ones on the regular menu and a great size for anyone with a big appetite."
  • "Prices are a little on the higher side but nothing out of the ordinary for this part of town."

Cons:

  • "Super expensive."
  • "If the check was 60 bucks I'd give this place a higher rating, but if you charge that much you should deliver."
  • "Happy hours drinks should not be the same price as the regular price in the menu and food prices were shown different than the bill."
  • "This was $120 for two people that frankly I think is below taco bell."
  • "Nachos 22$ Quesadillas 24 i think! overpriced disgusting food!"
  • "Pretty pricey so be ready to spend some money."
  • "Everything a bit too expensive and portions are much too large."

Thanks! Your review is awaiting moderation.