"not too expensive, very tasty, good sized portions"
"All the seafood options are delicious, seasoned to perfection and at a reasonable price."
"Their seafood is fresh, Sauces are amazing, sausage and corn is perfect."
"Best Crab Boil, Great Food"
"Every bite was bursting with flavor, and the seafood was cooked to perfection."
"The seafood boil was the best we’ve ever had! It had so much flavor and super juicy."
"The food is amazing. Everything taste fresh but well seasoned."
Cons:
"Food is pretty good but i give it one star for the incompetency, professionalism and rudeness of the staff."
"Got refunded but still can't help it. I'm so angry the snowcrab and shrimp with capt loui sauce was horrible today."
"The last crab broiler I had was very chewy and the corn tasted really off."
"Clams were way over cooked and tasted like been sit in the kitchen for a very long time."
"Ordered Dungeness crab which smells a lot better than it actually taste. Very watery and non flavorful."
"Their fried menu is such a disappointment. The shrimp is super tiny, there is no shrimp its all fried bread."
"Especially the crawfish was smelly. It's a seafood specialty store, but it didn't feel fresh at all, and the amount was too small."
Service
Pros:
"The service at Captain Loui's was as charming as a dolphin doing ballet."
"Great Seafood. Took my food to go and they were super nice and even gave me a freee soda!"
"Daniel was quick and attentive, making sure all of our requests were met."
"Our waitress was always available, very friendly and not annoying at all when checking up on the table."
"Our waiter was super kind and very attentive 10/10."
"The service by our waitress was impeccable and very on top of her game."
"The service at Capt Loui was top-notch. The staff was attentive, knowledgeable, and friendly."
Cons:
"Food is good however the customer service just 2-3 stars max, waited don’t make any recommendations/suggestions and not friendly at all, which makes overall experience not pleasant."
"But, the last visit the server chased me and the two other people I was with outside the restaurant."
"Manager is just as bad. Zero people and service skills."
"Lost a star because I felt like my server knew nothing about the restaurant."
"The service here was terrible we told waiter we did not like Calamari because it was not fresh and the waiter says okay then walked away and did not proceed to fix the order."
"They will argue with you if order is wrong amd insist its right."
"She is clearly inexperienced and has no people skills."
Ambience
Pros:
"It is a place where you can experience eating with your hands while wearing gloves."
"The decor and the atmosphere was very nice, fun ambience."
"The restaurant itself is beautifully decorated, with nautical-themed accents that transport you to a seaside getaway."
"It has a very relaxing atmosphere."
"The decor was a delightful mishmash of everything oceanic."
"The ambiance was cozy and relaxed, providing the perfect backdrop for indulging in a seafood feast."
"The restaurant is cozy and inviting."
Cons:
"This place is a fly galore and not as sanitary as expected being that we are in the midst of a pandemic."
"Well, when my friend and I walked in, there was a MOUSE scurrying around in the waiting room."
"The place was INFESTED with flies and served us rancid crawfish."
"Meanwhile the whole back wall was nasty and splattered with crab leg juice and other nasty stuff."
"There's nothing that ruins your appetite more than seeing a live mouse. Hopefully they get that problem cleared up."
Value
Pros:
"The lunch specials are fantastic. And economical."
"Overall a delicious meal and when we got the bill was only approx $55. Pretty good deal for the amount of food and quality."
"We paid about $60 with tips, which was much more affordable than similar restaurants we go in the city."
"The lunch specials are very much affordable but the regular menu can be a little pricey. It's is worth it."
"Go there for their lunch SPECIAL only $10 my order got me 2 kinds to pick, so ordered just the headless Shrimp with special sauce it came with corn, plus a soda!"
"Definitely worth coming here for the oysters!"
"I feel you get a good deal if you pick your options right."
Cons:
"Very unethical... However, the restaurant charged an extra 20% on my credit card."
"What a waste of money! Their quality of food not the same way as used to be."
"For a King crab leg seafood boil, garlic noodles (yum) and a drink, I spent over $100. Gotta tell you though, it was well worth it."
"The prices are sky high for King crab legs but I can understand why, these days."
"This place was more expensive then I thought. $117 later."
"I spent $143 and the food was 100% horrible"
"Almost everything was delicious, including snow crab, clam, and shrimp. The only letdown was unfortunately the most expensive thing on the menu, King Crab, which at $52, you might as well call it King Grab."