Tojo’s Kitchen Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere is beautiful, with moody lighting to the decorations like a projector!! Very modern twist with cultural aspects put into place."
• "It has a relaxing atmosphere that brings me peaceful solitude regardless of how many people are inside-- away from the business from the inside of the mall."
• "The space is minimalist but calming and relaxing."
• "With bamboo stalks & Andon Lamps lining its entrance( inside the mall) the place looks pretty authentic."
• "The place was very nice - airy, spacious and clean."
• "The space is beautiful and family friendly too."
• "Tojo’s Kitchen is a quiet oasis from the hustle bustle of the mall."

Cons:

• "Place screams out 'temporary' or 'under construction' atmosphere with folding tables with drapes, folding chairs, 2 home depot orange water coolers that's being used right behind the main entrance, pipes and drapes, etc."
• "It's a pop-up store with patio furniture in an empty retail space."
• "The atmosphere is really strange and liminal but that doesn't mean I like it any less."
• "The space is very open - to the point of being odd."
• "Interior feels empty though, probably it was put together in a hurry and to comply with dining-in covid19 policies."
• "Most of the authentic deco is located at the entrance leaving rest of the restaurant kind of bare."
• "The interior large and almost too spacious, it feels clean but a little unfinished."

Service

Pros:

• "The server was very helpful friendly and quick to respond."
• "The service was friendly, helpful, and knowledgeable of their delicious food."
• "Service was very friendly and warm welcome."
• "Service was very nice as well and the food came out pretty quickly!"
• "Shadee was our server, and she did an excellent job! She was efficient, friendly, and made sure we were taken care of."
• "Wonderful service and an attentive waitress!"
• "Our server was very nice."

Cons:

• "Wait time was absolutely horrendous. One of the worst I ever experienced."
• "Service was like most reviewers have mentioned – slow!"
• "The service was on the slow side, which is not a big deal, but there were at least 2 tables whose order was taken after ours and received their food before us."
• "Service was extremely slow because there were not enough staff to hold down the business."
• "The service was awful. we put our drink and appetizer orders in and said we needed a few more minutes for everything else. they brought us out the drinks and appetizers but the server never came back to finish taking our order."
• "Service was horrendous. It took them a very long time to make 3 soups and they even forgot to put the egg in."
• "Literrally waited half an hour for a bowl of ramen N still did not come!"

Food Quality

Pros:

• "The food is pretty good, and people were very satisfied with their orders."
• "The pork buns were so tasty. The pork just melts in your mouth!"
• "I really loved the karaage and tofu buns."
• "The curry was sooo tasty, just the right amount to finish with the rice and chicken."
• "The Takoyaki was cooked to perfection."
• "The food was delicious! Everything was so flavorful and was served in a timely manner."
• "The food was delicious, I don’t usually eat pork but the pork tonkatsu was honestly the most tender and delicious pork I ever had."

Cons:

• "The ramen broth had no flavor it was bland and the noodles itself had no flavor either."
• "The chicken in the rice bowl was RIDICULOUSLY dry. Flavor wasn't there."
• "Chicken broth was very salty."
• "The cold teas they served in a bag were terrible."
• "Presentation and food quality was good.......... BUT ramen portion size was a total disappointment compared to other ramen establishments - way too small for what they charge."
• "My bf thought the spicy miso broth was too salty."
• "The pork was terrible tasting, as if it had already turned bad and then was cooked."