F. Ottomanelli Burgers and Belgian Fries Reviews Summary

Food Quality

Pros:

• "The highest quality beef, freshly ground in-house, with only a few toppings chosen to enhance not mask the flavor of the beef patties."
• "The burger was juicy and fresh."
• "Premium meats here. Burgers are phenomenal."
• "Best burger I've ever eaten."
• "One of the best burgers I have ever had! I got the Butcher Burger and the flavor was insane!"
• "Consistently excellent, fresh burgers, great variety, awesome fries and milk shakes."
• "The hamburger was fresh and the fries were cooked perfectly."

Cons:

• "Just threw my burger and fries in the garbage. It tasted like bleach or musty or both it was hard to tell."
• "Extremely poor quality soggy burger."
• "The cheese burgers were made without cheese."
• "The burger was dry. I was even asked how I wanted the burger cooked (tried to ask for medium) but both mine and my partner's burgers were well done."
• "The tomato jam burger wasn’t 'jammy' enough."
• "The buns were extremely old... i dont want to imagine the meat."
• "The burgers are inconsistent. Sometimes it's nearly ideal with juicy, flavorful patties and sometimes the patty is dry and the bun is over-toasted."

Service

Pros:

• "The service was excellent the burger was awesome."
• "The workers are super nice!"
• "The service was efficient and the cashier was nice."
• "Service was fast and friendly."
• "Incredibly friendly staff and owner who checked in on us constantly and ensured our experience was the best."
• "The staff was courteous."
• "The staff is friendly and they just want you to have a good time while you enjoy your meal."

Cons:

• "Slowest service in the world."
• "Racist woman, only because I was dirty from work, she behaved so bad with me."
• "The girl was extremely rude with her attitude and lack of customer service."
• "I was extremely disappointed with the customer service here."
• "Foul mouthed, nasty people who work here that have terrible attitudes."
• "The people working in the front are very untrained in good service."
• "Terrible service, told I needed to sit down to order."

Price

Pros:

• "I don't know why people are complaining about the price. It's barely more than McDonald's, which is not actual food."
• "The price is very reasonable given the burger patties are made fresh every day."
• "Great prices."
• "All the food was delicious and decently priced!"
• "Love the lunch special. Very good value for the price."
• "Reasonably priced. About 6 dollar burger, 3 dollar fries."
• "This $6 burger was arguably the best I have eaten in NYC and it is at a little hole in the wall."

Cons:

• "Tacked extra things onto my order that cost $$."
• "Extremely overpriced not worth a penny."
• "For a $12 burger it was definitely not worth it."
• "With raised prices and many originally free toppings that you now need to pay for, I haven't been there in a while, it's not worth it for me."
• "I really want to order food from this place but the delivery fee is $7.99."
• "For $9 I expected to get some lettuce and tomato … the burger was average."
• "So many nice butchers in the area not planning to overpay these unprofessionals again."

Atmosphere

Pros:

• "Location was clean and brightly lit."
• "This is such a homely burger shop with the best burgers I've ever been to."
• "I love the neighborhood feel of this place and the simple menu."
• "The atmosphere is very relaxed and comfortable."
• "The restaurant itself is super cool as well. There's so much history in a place and the awards on the walls speak for themselves."
• "Place is a Gem. It's got a great old school, neighborhood vibe."
• "The decor is narrow-spaced with limited tables but I love how they prepared for Valentine’s Day."

Cons:

• "Their store is always empty, their meat is never fresh and prices are out of their mind."
• "Atmosphere is dull, I thought it was going to be nice looking it's nothing to look at tiny staff no personality at all."
• "Place is too small to eat comfortably."
• "We ordered in the store, people are not welcoming."
• "The cooks on the other hand, always overcook my burger."
• "I don’t know what happened to the workers here but they are acting different than before."
• "This place should just stick to being a burger restaurant like before and not add an extension to be a butcher too."