Address: 140 Allendale Rd Ste 220, King of Prussia, PA 19406, USA
Phone: +16108977472
Rating: 4.9
based on 140 reviews.
Customer Service
Pros:
"The staff is exceptional and incredibly accommodating."
"Everyone was very nice, reassuring and helped put me at ease."
"The associates who work at this location as well as the downtown Philadelphia location are outstanding. Always in a great mood and extremely flexible to meet your schedule."
"The staff at this location are beyond passionate and super sweet."
"The staff is always professional, kind, personable, and are either always on time or early with your appointment."
"The staff here is so welcoming, knowledgeable, and professional."
"The staff is incredibly kind, courteous and helpful."
Cons:
"This was a whole process of email and text reminders, having to text when I got there to make sure it was okay to come up to the office etc for all the time this has taken from my initial inquiry until now I could have easily gone somewhere else. They completely wasted my time and effort."
"They send me a text a day, without fail, and refuse to stop."
Cleanliness
Pros:
"This location is very clean and all of the employees I have met are very friendly, knowledgeable and professional."
"The office is very clean and treatment can start the same day."
"The building being super clean and spotless was just a plus to Everything."
"The location is spotless and all areas feel hygienic."
"Their location is IMMACULATE, very stylishly designed and SO welcoming."
"The facility is spotless and comfortable."
"Removery, King of Prussia is a very clean and organized place to safely remove unwanted tattoos."
Cons:
No cons related to cleanliness were mentioned in the reviews.
Treatment Experience
Pros:
"The provider itself is quick and not as painful as I expected."
"Another amazing thing that Removery does is, while you are being lasered, there is this machine that blows cold air on the area being lasered."
"The treatment was quick."
"Session lasted about 5 minutes. Pain no worse than getting a tattoo."
"The laser treatment was quick & a lot less painful than I anticipated."
"After each sections been hit once I can already see a difference."
"Today was my 1st session with Alex in the new King of Prussia location, I have 2 small tattoos I’m having removed. The process to get started was quick and easy, each tattoo took no more then 10 seconds, definitely bearable."
Cons:
"The sessions are expensive and offer little to no results."
"I’m on treatment 8 and the results are very disappointing. The tattoo is barely faded and I was lucky I paid the max to have treatment until it goes away but it’s very disappointing that 70 or so weeks in I still have a very dark tattoo on my wrist."
Professionalism
Pros:
"I’m a stickler for time and professionalism. This is a process for me- it’s allowing me to get rid of many bad decisions and creating a new slate. I’ve had the same tech each time and she is literally the best!"
"I love Alex at KOP she is the best always a good conversation to distract me from my treatment."
"The staff is honest and helpful with payment options, no haggling or upselling for packages and what not."
"I’ve been to different Removery locations and all have been incredibly professional, clean and the staff wonderful."
"The staff is incredibly professional and knowledgeable."
"Meet with Alex today, very professional and explained the process perfectly."
"The staff at this location are professional, friendly, and knowledgeable."
Cons:
No cons related to professionalism were mentioned in the reviews.
Financial Flexibility
Pros:
"The employees there are very nice and cool and very informative on any questions u may have."
"There are a lot of different payment plans that they provide also."
"They work with you financially where it’s an affordable rate and quick with scheduling."
"Very friendly staff and very knowledgeable, Alex answered all my questions and concerns... Prices for their services are very affordable..."
"I couldn’t be happier! Had my initial consultation and was pleasantly surprised by staff, atmosphere and affordability!"
"In and out! Great prices!"
"They utilize a texting system for fast and easy communication if you have questions and concerns and you would rather not call."
Cons:
"It's an expensive lesson I'm learning but a necessary one."