honeygrow Reviews Summary

Category: Restaurant King of Prussia, Pennsylvania

Address: 100 Main St Suite 180, King of Prussia, PA 19406, USA

Phone: +14843222918

Rating: 4.2
based on 152 reviews.

Ordering Process

Pros:

  • "Order for pickup in the app was easy."
  • "Service is quick and the workers are always very pleasant."
  • "The ordering process is extremely simple - I order through the app and choose curbside pickup."
  • "You place your order on a touch screen. So your order is exactly what you request."
  • "The terminals for ordering are user friendly and refreshing to get that level of customization without it being tedious to enter."
  • "Ordering was very straightforward with the touchscreens."
  • "Their mobile app is easy to use and makes pickup easy."

Cons:

  • "1/2 hour later still no food and I asked for a refund."
  • "Went in about 15 minutes before they closed and they did not add beef or tofu when I was charged for both."
  • "Ordered through the app but when I got there they had no record of the order."
  • "Did online order for pick up and waited almost an hour for my order after I arrived."
  • "The app wouldn’t allow me to remove the peppers."
  • "Once our order was complete someone came over to advise the protein we selected was not available."
  • "Ordered veggies stir fry bowl and got only 1/4th of the small container."

Food Quality

Pros:

  • "Healthy options in the menu, quite a few vegetarian and gluten free options."
  • "Always accommodating to burn the wok for food allergies."
  • "The facility is neat and clean."
  • "Great quality. Definitely going back."
  • "The food is delicious and hot."
  • "The food here is great; healthy, tasty and full of flavor."
  • "The food was delicious but the salad was served in such a small bowl and it was not tossed with the dressing."

Cons:

  • "So many shared surfaces in the ordering process were clearly not clean."
  • "I've been getting expired or uncooked food in my salad recently."
  • "The protein servings are really small, I got 4 cubes of tofu in my noodles."
  • "Food is almost always too salty and the flavors are just not as described."
  • "Roasted chicken tasted a bit stale."
  • "It turns out there is far less vegetables than noodles or rice."
  • "On both occasions beef was bad, more like they used freezer burnt meat or meat which had been in the freezer for a long time."

Customer Service

Pros:

  • "Huge shout out to the workers today at this location!"
  • "The service is fast and the staff is super friendly."
  • "I love honeygrow and one of the managers Eric was so amazing and Nice and so good at his job."
  • "The staff is efficient and they have perfected the order process so the wait is not terribly long."
  • "Every interaction I’ve had with the staff has been wonderful."
  • "Let me start off by saying the staff here are so welcoming and helpful!"
  • "The hospitality staff was very helpful."

Cons:

  • "Beware: White people making Chinese food what a mistake. Drinks are horrible."
  • "Tried to ask an employee for help. He purposely ignored me."
  • "The manager on duty really irritated me (different manager)."
  • "The person making my salad had no idea how to make a salad and no idea where the items were so it took a while."
  • "Very difficult consumer experience. People were great, but you MUST order off a screen, no people unless you scream."
  • "When I talked to the manager, his response was 'this is her first day' I don't think I should know that, she should have been trained better."
  • "They never apologized for the inconvenience."

Value for Money

Pros:

  • "Portion was perfect size for a lunch."
  • "Initially I thought it pricey, but the portions are very generous so I'm going with competitive pricing for quality dish."
  • "It is some of the best tasting food that you can get for your money."
  • "Prices are good and the salad is always well portioned."
  • "The food and portions were awesome and I had everything on my order."
  • "The food was good and fair portion size."
  • "Great salads and noodle bowls. Local ingredients. Healthy."

Cons:

  • "The price seemed to be a bit expensive 15-18$ based on ingredient you keep adding."
  • "But the prices are quite high for the portions."
  • "The prices were a bit high, almost restaurant chain level."
  • "It is definitely a bit pricey, but worth it for the convenience."
  • "I think it's over priced for what it is but the sources of the ingredients justify most of the high cost."
  • "I just paid $13.00 for a bowl of noodles."
  • "It's a bit pricey for a place that a customer must do everything him/herself."

Ambiance and Convenience

Pros:

  • "Love the egg white noodles. Something different."
  • "You can choose from many stir-fry or salad options, or you can build your own."
  • "By far the best Pandemic take out system I've encountered!"
  • "This location is spacious and has outdoor seating and required ordering your meal via a kiosk."
  • "There is a decent amount of seating inside with tables available outside as well."
  • "The row of touch screen terminals make for very easy ordering and reduces lines."
  • "Great noodle bowl options."

Cons:

  • "The music in the place was far too loud."
  • "Very hectic parking lot around lunch time."
  • "First of all the service is incredibly slow."
  • "The crew was slammed, overwhelmed and deep in the weeds. It took about 90 minutes from the time the order was placed until ready to go."
  • "Waited 43 minutes for food in painfully loud surroundings."
  • "The parking for this location is terrible. Each day doordashers line the streets on both sides causing traffic and safety issues."
  • "This place was way too busy, could be due to being a weekend."

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