Suburban Diner Restaurant - PENNSYLVANIA Reviews Summary

Category: Diner

Address: 14 Street Rd, Feasterville-Trevose, PA 19053, USA

Phone: +12153550155

Rating: 4.3
based on 240 reviews.

Service

Pros:

  • "Our server Paige was amazing."
  • "Erica was our waitress and she was great."
  • "The waitress was very friendly and attentive to us."
  • "Our waitress was amazing! She made sure we had everything we needed and she made sure to check on us frequently."
  • "The staff was very nice when me and my son walked in."
  • "Great welcoming from the door and the service was very on point and I'll revisit again."
  • "The staff, however, were a different story. They should have been more warm and friendly."

Cons:

  • "Instead of her giving my food to me she wanted me to look for it on a table."
  • "The cashier who I assume was the manager or owner, was not friendly."
  • "Not the friendliest bunch."
  • "Unfortunately, since new management took over...everything looks and tastes old and service is really lacking."
  • "Our waitress, Molly, was nice but it seemed like we were inconveniencing her and she didn't want to be there."
  • "The waiter was as friendly as a dog crapping Legos."
  • "Today's issue was clearly the server, she was horrible."

Food Quality

Pros:

  • "The Fried Honey Dipped Chicken is to die for!!!"
  • "This place has the best cheeseburgers of any diner in the area."
  • "I've always ordered breakfast. This was the very first time I ever ordered a dinner and it was beyond amazing!!"
  • "Food is always good, no matter what you order! Portions are huge."
  • "Love the pistachio baklava! They also have great bread pudding."
  • "The food tasted excellent. The platter portions were a generous size for the $8.99 + tax and well worth the price."
  • "Oh my gosh the food was superb! Fresh delicious and exquisite!"

Cons:

  • "The Meat was over cooked and dry. The mashed potatoes had no flavor and were extremely bland."
  • "The omelette was tasteless and bland not an ounce of seasoning."
  • "Salisbury steak is nothing but hamburger with an odd flavor of gravy."
  • "The home fries were bland and undercooked, almost like eating a slab of half grilled mashed potatoes."
  • "The soup is Luke warm and the food is not good at all the bread is not fresh and good."
  • "The food is dry and tasteless, in my opinion."
  • "The chicken. Was so fatty it was inedible. The rice was 90 second uncle Ben's with zero seasoning."

Value

Pros:

  • "The food prices compared to other diners are great."
  • "Prices are reasonable."
  • "First visit and now I wonder what took me so long. Excellent food, giant portions, and reasonable prices."
  • "You definitely get a bang for your buck! 5 out of 5 would recommend!"
  • "The portion sizes of this place are amazing!"
  • "The prices are affordable to the amount of food you get."
  • "Big portions great friendly servers and where are you gonna get a giant omelette potatoes toast and coffee for less than $10."

Cons:

  • "We stopped going to suburban a while ago because their prices have gotten outrageous."
  • "For an unbelievable $23.40(!!), the order was for a grilled cheese sandwich w/tomato, side of coleslaw and a lemonaide."
  • "So on top of the 3.5% they charge you to use a credit card they are now charging to take out food."
  • "Surprised when paid bill by credit card and had to request the receipt which showed a 4% surcharge for credit card."
  • "It irked me at checkout that they charge you 3.5% if you use your credit card."
  • "Charged a service charge for using a credit card? Very bad taste in doing such a practice."
  • "But, $50.00 for two, is ludicrous for a diner."

Atmosphere

Pros:

  • "Definitely great food, great value, great atmosphere, and great staff."
  • "The atmosphere and decor of the diner feels very homey and welcoming."
  • "It's like a big upgrade of most diners in the area."
  • "Very clean and classic diner style."
  • "It’s a nice place. The atmosphere is very laid back and comfortable."
  • "They make you feel like family with their warm atmosphere."
  • "Nicely decorated interior and their service is prompt and courteous!"

Cons:

  • "When you spend $50 on lunch or dinner, you would expect that the food would be delicious the atmosphere inviting, unfortunately, none of that is at this place."
  • "The sole TV was playing some sort of college lacrosse practice footage instead of a football game."
  • "There’s a lot of older people that come here. The younger crowd is nonexistent."
  • "Made for gross eating environment."
  • "This place is old, dingy, and outdated. It needs a fresh interior updating."
  • "The inside of this diner is boring and gives a sleepy feel to its patrons !!"
  • "Upon leaving, I found that somebody had thrown up what looked like a Greek omelette all over the parking space next to my car."

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