Trader Joe's Reviews Summary

Staff Friendliness

Pros:

• "Each one of them was friendlier and more attentive than the next."
• "Every time I visit, the staff are jovial and friendly."
• "Staff is friendly and helpful."
• "The staffs are very helpful."
• "The staff are very friendly and helpful."
• "The staff is so helpful."
• "The staff is actually really helpful here (like more than the usual sales staff) and always nice to me."

Cons:

• "Only thing, the cashiers doesn’t pay attention to costumer need no more."
• "Staff not as friendly as other Trader Joe's."
• "Employees seemed preoccupied."
• "Didn't feel the same vibe that you get in other Trader Joe's."
• "Unfortunately, the cashier Alyssa was the meanest person I’ve encountered at any Trader Joe’s."
• "In this location they don’t even pretend to care that you are a customer."
• "But....sometimes the staff can go over the top with harassment."

Parking and Accessibility

Pros:

• "Parking seems to be perpetually crowded and busy, so I usually park in the public street spaces along the park, just a few steps from the main lot."
• "If you do your banking first at the Citibank, maybe get some cash then walkover to Trader Joe's. If you do this then you should be fine."
• "This particular store has on site parking."
• "Surprisingly different than Trader Joe’s in the city, you could find parking and get everything you needed with minimal waiting in line."
• "Ample parking as well."

Cons:

• "Parking lots is always packed as well."
• "Parking in the lot is crazy during the day."
• "The parking is atrocious and there are no parking lot attendants to help guide traffic through the one direction only parking lot."
• "The parking lot is a mess and it usually takes 10 min to even get into the lot."
• "Decent location needs a bigger parking lot always a ton of traffic trying to get in."
• "The parking lot is like gridlocked as well as old people that can't drive backing into oncoming traffic."
• "Parking can be a little hectic on the weekend."

Store Atmosphere and Cleanliness

Pros:

• "Love this location. They really take care to follow Covid protocols and keep employees and customers safe."
• "Good service provided, store was clean, even their shopping carts were disinfected."
• "The Scarsdale TJ’s is well stocked, clean and bright."
• "This is the cleanest and most organize TJ’s I’ve been to in a long while."
• "The stores are as clean as can be all day, given the ones I frequent are b-u-s-y!"
• "Great experience, following the protocols of CDC."
• "The store tends to be clean and well organized with an easygoing and often festive ambiance."

Cons:

• "Parking is always a challenge and i would not classify restrooms as 'clean'."
• "The parking debacle, reunions that happen in the middle of crowded aisles and lack of courtesy of other customers."
• "Unfortunately the parking is terrible there’s only two sides and it was so crowded my husband had to stay in the car and we parked across the street while I shopped by myself."
• "Parking lot is a mess. Crazy traffic, cars lined up and slowly creeping."
• "The store is decent but the parking is horrendous."
• "This store is half empty."
• "Its packed with people and the parking lot is too small."

Product Selection and Quality

Pros:

• "Trader Joe's is always outdoing themselves."
• "The prices are also great. I feel like you get more groceries for your money."
• "Everyone's helpful and the food is amazing, as well as the options are so unique."
• "Selection is awesome."
• "Very neat layout with almost everything I’m looking for and more that I didn’t know I wanted!"
• "The selection was good and competitive prices."
• "They also carry ready-meals (to heat in oven, skillet or microwave) from Asia, France, Latin America and others."

Cons:

• "The only downside is the limited volume of product."
• "Meat selection not great (has gone downhill last 2 years) and don’t bother buying fish."
• "The only thing I can say I don't like is when I get used to certain items sometimes they discontinue them."
• "It doesn’t have the extensive selection of bigger stores nearby like DeCiccos or Stop and Shop, but has all of the staples covered."
• "Wish they had a better fruit section, more variety."
• "You’re lucky to find the same thing in stock twice in a row."
• "For some reason the employees tried to tell me that No Trader Joe's sells cacao powder anywhere anymore, just because their location doesn't sell."

Customer Experience

Pros:

• "Loved being back at Trader Joe’s."
• "Always a pleasure here."
• "But have always found the staff helpful and the store well stocked and organized."
• "The staff are fantastic. They do their best to accommodate you."
• "Every time I bring my toddler they are so helpful and friendly."
• "The happiest place on earth! The best quality of food, for a great price and with amazing service."
• "I love when you ask an employee where something is and they take you right to it."

Cons:

• "I will not go to this location anymore because of that."
• "The customers at this Eastchester Trader Joe's are some of the rudest, entitled, dangerous, and selfish people I have seen in any city, any state."
• "Who ever is doing the ordering for this regions Trader Joe’s is doing a terrible job."
• "Wouldn’t recommend going to this Trader Joe’s."
• "Going there in a Saturday is too hectic!"
• "Built differently from other trader Joe's so it is difficult to follow the flow of the store."
• "Was not happy with this location."