P.F. Chang's Reviews Summary

Service

Pros:

• "We were waited on by Emily who was being trained by Tanvir.. both were very attentive and gave excellent recommendations on menu items."
• "The atmosphere was great. The servers were very very patient with us."
• "Tanvir was a delight helping us choose items off the menu and effortlessly provided support for dietary restrictions."
• "Our waitress Kaeli was friendly and attentive and made sure we had everything we needed!"
• "Tanvir, our server was excellent! He was knowledgeable of the menu items, went above & beyond for my dietary needs all while being super friendly."
• "Our server Jennifer went above and beyond explaining the food and drink options."
• "Our server Angelina was amazing and very kind."

Cons:

• "Won't be going back anytime soon."
• "We waited 45min for her to give us our check."
• "Overall service was bad, didn’t feel welcomed, took too long to acknowledge me."
• "No quality control and management should be verifying the service and kitchen is performing at a higher standard."
• "I don’t know how these people are being trained, but they need more training."
• "Food I had at the bar was stale, I didn’t receive any utensils or a straw, no one checked to see if I needed anything."
• "We felt rushed cause they wanted to close early maybe? i don t know but definitely do not recommend if you are with a big party."

Food Quality

Pros:

• "The food was very good. Mongolian beef was as it should be, crispy but juicy, and the salt and pepper shrimp was delicious."
• "Entrees two orders Mongolian beef absolutely delicious."
• "The food was delicious and the service was even better."
• "The food was just as delicious as last time, bursting with flavors and spiciness that will make your taste buds sing."
• "Food came out fresh and hot. The Lettuce Wrap is my favorite appetizer out of all restaurants."
• "The food was delicious. Our server checked in on us multiple times throughout our meal to make sure we were okay."
• "Food was spectacular! Very first visit and was very impressed by the scrumptious meals presented to us."

Cons:

• "The king poa chicken was not flavorful. There was not enough vegetables and the peanuts were small."
• "They are dumbing down the food in hopes of recouping profits and you can taste the difference."
• "The food tasted ok, not the best."
• "The food seems to be going downhill though…"
• "The appetizer was good but the overall food dining left a lot to be desired. My dish of kung pow chicken was way too salty."
• "The calamari was awful and could only eat a few pieces."
• "Over cooked edamame soft and mushy."

Ambiance

Pros:

• "The layout of the restaurant is amazing, flowing nicely and very inviting."
• "The inside of the restaurant has a cool vibe."
• "The inside is absolutely gorgeous. It has a high-end modern design with a slight nod to the past."
• "The atmosphere was so comfortable."
• "The decor is wonderful and all of the staff looked clean and well kept."
• "The ambiance is very inviting, clean, sleek, there's a music in the background, but it's just a smooth, quiet rhythm."
• "As we entered P.F. Chang's, we were immediately enveloped in an atmosphere that promised an extraordinary dining adventure."

Cons:

• "Atmosphere is not the typical PF Changs. The bar is way too big, the tables are way too small."
• "It was very noisy for such an open place with high ceilings."
• "Atmosphere was interesting, but it was very noisy for such an open place with high ceilings."
• "The hostess/greeter was not nice and abrupt."
• "It’s not likely we return, especially making a trek from Manahawkin."
• "They put the dumplings in a horrible amount of sauce instead of dipping."
• "The waitstaff we received was giving us an attitude the entire time, every time she walked away we can see the eyes rolling."

Value

Pros:

• "Fantastic addition to Toms River!"
• "Really nice experience overall."
• "This place is absolutely incredible, a 10/10 if I have ever seen it."
• "We had a wonderful experience! Tanvir took great care of us."
• "Food was great. Definitely recommend the dynamite shrimp and Mongolian beef."
• "The cuisine was a parade of perfection. The iconic lettuce wraps were a revelation, and the Mongolian beef was a tender, flavorful journey in every bite."
• "The Food was amazing."

Cons:

• "The food was overpriced. I've had takeout that was just as good and for a lot less money."
• "Were told multiple drinks on menu were no longer available, my husbands dish was so messed up, child's lomein had 3 pieces of chicken strips very small dry and tough."
• "It took close to 2 hours for my take out order to be ready."
• "Changed lettuce on lettuce wraps - yuck!"
• "The hot and sour soup was bland. Chicken fried rice had an unappealing seaweed smell to it."
• "Definitely getting laid when you bring your girl here Like 90% chance at least!"
• "1st time to PFChang and the last. Appetizer came 30 minute apart and service was poor."