Address: 11 Taunton Lake Rd, Medford, NJ 08055, USA
Phone: +18568100445
Rating: 4.6
based on 163 reviews.
Food Quality
Pros:
"Best cheesesteaks in South Jersey, great quality, and their fries are great."
"The poppyseed bun was fluffy, meat wasn't chopped up and was cooked and seasoned well, a perfect amount of cheese, and smothered in caramelized onions."
"This was one of the best cheesesteaks I've had in a while."
"The meat was thinly sliced, lean and perfectly cooked."
"The steak was tasty & tender and the fried onions were awesome."
"The meat is tender and juicy with plentiful portions. Fries are crispy and the seasoning is what makes it a winner in my book."
"The meat is lean and not riddled with fat like most are, the meat is tender and delicious."
Cons:
"The meat was tasteless and the plethora of onions were as well."
"Dry steak, small portion, high price, no owner again."
"Meat is a cheap sirloin quality and shaved as thin as deli meat but they stack it up."
"These cheesesteaks have zero flavor."
"Cheesesteak and Cheesesteak fries were good... Onion rings and chicken tenders were horrible."
"The $13 cheesesteak sandwich was small with so so amount of meat."
"The meat wasn't very good."
Service
Pros:
"Eager to be of service, awesome music, but not to loud."
"The staff are like family...nicest people ever!"
"Super friendly young lady working the front counter and beautiful tables inside."
"Service was excellent."
"Staff was on point on service and keeping the place clean."
"Staff is extremely friendly."
"Friendly and knowledgeable staff."
Cons:
"First off the inside temperature was colder than it was outside IN JANUARY how cheap is the owner to allow that."
"The response I received from the staff was not satisfactory; I was told that I was wrong and that the store was now closed."
"The girls up front didn’t want to ask us what our order was."
"Very poor experience they misplaced my order waited over 20 minutes to get a sandwich."
"The place was filthy and they weren't staffed well for a dinner rush with only 2 people running it."
"Server look the didn't care lack customer service."
"Extremely rude staff."
Atmosphere
Pros:
"This is so cool, this little place."
"This Medford store is in a great spot too."
"The atmosphere was pleasant and the place was clean."
"Wow! Took me back a few years when I was part of a younger crowd. Young people yes, but great manners and respectful."
"The staff was very friendly & the restaurant was clean & neat."
"Super fast service for a Friday night and the food was delicious."
"The sandwiches are fresh and have the classic Philly (but with a NJ twist) staple to it."
Cons:
"Place wreaked of onion smell."
"To top it off the bathroom is disgusting. Reminded me of a truck stop."
"The place was filthy and they weren't staffed well for a dinner rush with only 2 people running it."
"Super dirty. I literally had to clean my own table."
"Says open till 9 locks the door at 8 o'clock as we are pulling in parking lot."
"Horrible experience the girl at the front desk was very standoffish."
"So glad I'm in Atlanta full time and no where near this shop."
Value
Pros:
"Menu fits on a business card and after 10 sandwiches the 11th is free!"
"Whether you like Philly Cheesesteaks, hoagies, or Jersey Shore subs, Donkey’s is a must try experience!"
"They have really good sandwiches. Great flavor. Unfortunately the price has gone up so much over the past many years."
"The cheesesteaks were surprisingly massive, which may make the above-average price justifiable."
"And of course the funnel cake fries are always an amazing addition to the menu!"
"I loved their selection of bottled sodas, from apple sidra to Jaritos, they have plenty for anyone to enjoy."
"Absolutely the best cheesesteak Ever, yeah it’s not cheap but if you want the most delicious steak you have to pay."
Cons:
"I felt like I got ripped off."
"Extremely expensive for what it is."
"Priced crazy high. $8.00 for a round roll sandwich."
"Not worth the price, and likely will never return."
"Her sandwich was $2 more than menu price."
"It's very expensive for a skimpy amount of meat on top of it."
"The $13 cheesesteak sandwich was small with so so amount of meat."
Customer Experience
Pros:
"Best part of living in Medford Lakes! You will not leave hungry!"
"We will definitely be back!"
"These guys are a must try!"
"If you never had a donkeys steak YOU HAVE TO even if it's out of your way!!!"
"Highly recommend you come here for a good meal!!!!!!!"
"Highly recommend to those that are in the area."
"I would highly recommend this as your new local cheese steak joint if you're looking to skip the drive."
Cons:
"I'm glad I got to try it but it wasn't good enough for me to want to make the journey all the way here (and definitely not Camden) again."
"10/10 would not recommend maybe Camden is better would maybe try that but avoid this place like the plague."
"This will be my first and last time visiting Donkey's Place in Medford, NJ."
"I've been there a few times now but won't be going back. That's unfortunate."
"I will not be visiting this establishment again."
"Probably will never go back to this location again."
"Complete and utter trash and disgust if I’m being honest."