KPOT Korean BBQ & Hot Pot Reviews Summary

Category: Korean restaurant

Address: 414 Grand St Suite 21, Jersey City, NJ 07302, USA

Phone: +12013569528

Rating: 4.4
based on 207 reviews.

Service

Pros:

  • "Service has always been great in the recent years."
  • "The server was attentive, the food came out really quickly."
  • "Service is great!"
  • "Our waitress Chance was a joy. Extremely attentive and friendly demeanor."
  • "The staff is friendly and attentive to our orders and quickly change our grills."
  • "The service was impeccable, server was very quick, checked on us at the right time and was extremely helpful with the menu."
  • "Service was surprisingly great. The staff were really friendly, greeted with smiles, and always checked up on us making sure we were okay."

Cons:

  • "Servers are very mean, and do not respect people."
  • "The staff who attended us was not that friendly."
  • "The servers have no manners and could care less about your order."
  • "WOULD NOT RECOMMEND THIS PLACE."
  • "The most ridiculous customer service I’ve ever had in my life was this place -5 out of 10."
  • "Service was terrible. Usually at Korean BBQs the server will help with cooking the meat, or at least be changing out the grate."
  • "Service was poor (our server left us for his lunch break...)."

Food Quality

Pros:

  • "This was an amazing place and I had an amazing time here!"
  • "The food that my companions and I cooked was fantastic."
  • "Reasonably priced and overall the food was tasty."
  • "The food was fantastic, our favorite was the split rib, it was soo good."
  • "I think you get very decent food for the price charged."
  • "The meat selection was great and they are planning to expand their options."
  • "The food was great even though we had to cook for ourselves."

Cons:

  • "Some of the meats were too fatty, some of the veggies unavailable, and the rice wasn't good quality."
  • "The food was good yeah, but it was average compared to the quality and quantity of other places."
  • "The BBQ was just not that good."
  • "The meat quality is very poor."
  • "That’s the worst restaurant we have ever visited by the quality of food."
  • "The food is not healthy, at all. The meat is well marinade but it's too sweet."
  • "Food is not fresh."

Ambiance and Cleanliness

Pros:

  • "Very clean location and fast service."
  • "Wonderful ambiance, delicious short rib, excellent hot pot."
  • "Clean restrooms."
  • "It was very delicious. High quality korean bbq. Very clean."
  • "Restaurant is clean with a great atmosphere."
  • "Loved the experience. The place was super clean."
  • "Everything was fresh and broth was flavorful."

Cons:

  • "Negative -100 ⭐️. Very ghetto, not safe."
  • "There is no proper ventilation to contain the smoke from the KBBQ so on a hot day it can get a little stuffy in there."
  • "On one side of the restaurant they jam pack too many tables so they get pretty narrow to fit in."
  • "Flies at the sauce station even at our table. Restroom was disgusting and was greeted by unflushed/uncleaned diarrhea in the stall."
  • "The floor at our table was grimy and unclean."
  • "The sauce bar was disgusting, maybe they didn't get around to cleaning it yet but do better, especially since its such a small sauce bar."
  • "And the buffet style area was a little dirty."

Value

Pros:

  • "The best in all of jersey. First of all the staff is beyond amazing. The price is perfect and can I say CLEAN!!!!!"
  • "Medium noise level, perfect for group hangout and it’s BYOB!"
  • "Absolutely worth every penny!"
  • "They really feed you well for the price you pay."
  • "You can’t beat the pricing for this place. $28.99 for all you can eat."
  • "It's a tad bit pricey but it's worth it since it all you can eat."
  • "This buffet is worth the money, you can go the Vegetarian, Pescatarians, or Vegan route it is something for everyone to enjoy."

Cons:

  • "For an hour long wait and premium price similar to what you'd pay in Ktown in the city, it did feel like a bit of a bait and switch."
  • "We spent over $200 on dinner including tip which I think wasn’t worth it."
  • "Never again!!!. First hot pot place i've been visited that we were told we cannot have kbbq and hotpot at the same time but we've got billed for both."
  • "The one downside to this place is their waiting list."
  • "Got overcharged somehow, and we didn't leave any meat uneaten."
  • "Prices are average for Downtown area, but anywhere else they’d be a bit too steep. However they have a pretty decent lunch special."
  • "$28 a person is crazy for a 12:00 lunch."

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