Greenspan Family Eyecare Reviews Summary

Quality of Care

Pros:

• "Dr. Greenspan knows his stuff and is very thorough."
• "Dr. Lizzi is amazing. She cares and listens and makes sure you are her number one priority."
• "Dr. Joanna Lizzi, she is the best! Extremely knowledgeable, professional, friendly."
• "Dr. Smithville is excellent. She quickly diagnosed my problem and it has been corrected."
• "Dr. Greenspan genuinely cares about his patients and does not treat you like a number."
• "Dr. Lizzi is very thorough and takes her time with you answering any questions you might have."
• "Dr. Smithgall-Brown is wonderful. She is very sweet and attentive to my questions and concerns."

Cons:

• "However they do try to push unnecessary additions."
• "Do not go to this practice if you don't want to be mistreated."
• "Also, Dr. Greenspan wasn’t very personable. I don’t expect him to strike up engaging conversation, but at least fake an effort to get to know your patient."
• "Not a friendly staff. They do not seem to care about new patients."

Staff and Service

Pros:

• "The staff in the office are also very friendly and professional."
• "The team behind the scenes makes the office run smoothly."
• "The office staff is friendly & extremely helpful, too!"
• "Every single member of the staff was absolutely friendly, helpful, and professional."
• "The receptionist was kind, professional, and smart."
• "The staff were thorough, attentive, and efficient."
• "The staff is caring and makes sure everything is par."

Cons:

• "I didn’t see prices on the frames... there should be prices so the customer knows what they will pay when they choose their frames and not surprised at check out."
• "Something was wrong with my insurance and I asked them if I could pay... but their rates were fixed."

Accessibility and Convenience

Pros:

• "Greenspan family eye care makes it very convenient to get to after work."
• "Their after work hours are also very convenient."
• "I was in and out without problems of any kind."
• "I was in and out in about a half hour."
• "My appointment was on time."
• "Very quick, especially the 2nd visit."
• "I didn’t have to wait a lot! It was my first experience and it was very nice!"