"We do want to shout out the waiter named Dakota for showing us genuine hospitality."
"The staff/service is really the best part."
"Service was attentive."
"Fantastic food, phenomenal cocktails, a great happy hour and THE BEST STAFF."
"Our waiter was very knowledgeable about the wine, food pairings and overall attentive."
"Probably the best service we've ever received eating out."
"The service at this restaurant was impeccable. The staff were friendly, attentive, and made sure that every aspect of our dining was perfect."
Cons:
"They made us wait over 45min and the tables were ready but the waiters were to busy talking to each other."
"They service is poor at best and they don’t even care about their customers."
"The staff followed us and stopped us in the middle of the road away from the restaurant asking for why we didn't pay tip and creating a scene in public."
"There’s one server there who also hangs out behind the bar, and I kid you not he is the worst server I ever had."
"Our server was just rude and didn’t even try to hide it."
"The service was not there."
"Extremely poor service disinterested waiter and staff."
Food Quality
Pros:
"The pea dumplings were good but the peas were a bit under cooked."
"This new 'Australian' restaurant offers a limited but tasteful menu of starters, smalls and mains backed by a solid repertoire of wines/alcohol including a good selection of Australian wines."
"The spring risotto was incredible."
"The food is always tasty, innovative, and fresh."
"The food is always excellent - locally sourced fruits and veggies."
"The food always leaves us feeling satisfied."
"The food is incredible and fresh."
Cons:
"The fish portions are too small and there were waaay too many huge French fries."
"Fish and chips - mehhhhhhhh, and pea dumplings which were tasteless."
"The food was mediocre at best."
"The food finally arrived it was not well seasoned and the sourdough was burnt at the edges."
"Overall, very cute aesthetic but burgers are disappointing: cold, thin, small and over cooked."
"Lack of flavor but the main issue was that the patty was charred to a point where many bites tasted like ashy burnt meat."
"The food wasn’t that good either."
Ambiance
Pros:
"One of the best spots in Jersey City."
"Beautiful decor, sophisticated cool ambiance, and a killer wine list."
"Frankie has a beautiful atmosphere full of art, including local Jersey City art which is awesome!"
"From the surf-centric decor and ambiance to the nonpareil selection of natural wines."
"The retro-Aussie makes for a fun, tropical setting in the summer and a bastion from the snow in winter."
"The place is totally welcoming with its city beach interior, totally gives Australian vibes."
"The decor and atmosphere are awesome."
Cons:
"When we got there we were told it wasn't pet-friendly, and we had to stay outside."
"I hope that our appearance didn't play a role, but it definitely had our heads scratching. We didn't feel welcome."
"The bright dining room gets noisy as the could builds."
"We wanted to take kids food for an adult and owner of the place started a scandal trying to prove that adults cannot eat kids food."
"There were flies in the restaurant on our food we complained and no solution."
"The place is very small and gets crazy crowded though but most places like this are the same all around Jersey City so nothing different."
"We seat outside because inside were to noisy."
Menu and Drinks
Pros:
"I love the cocktails here. Many are unique twists on old favorites, or just really good versions of the classics."
"Organic wine, yummy cocktails, Australian brunch items, and the Frankie burger or currr or fish and chips are just so yummy, really everything on the menu is nice."
"Some of our favorite cocktails are the Lovely Creature and Above the Clouds! We also love their orange wine selection too."
"The food was AMAZING and reasonably priced."
"Great house cocktails with refreshing fruit juice and not syrupy sweet."
"Tasty offerings and creative non-alcoholic cocktails."
"The Full English breakfast I had was very filling and tasty."
Cons:
"Not even a vodka cocktail option on the menu."
"The only disappointment was the wine list. Not a single decent sav blanc by the glass."
"The small menu doesn't match the one found on Google. Does not offer a lot of variety."
"The menus it’s limited."
"The food arrived about an hour later after my order which I think is totally unacceptable."