Frankie Reviews Summary

Category: Australian restaurant

Address: 264 Grove St, Jersey City, NJ 07302, USA

Phone: +12013330170

Rating: 4.3
based on 197 reviews.

Service

Pros:

  • "We do want to shout out the waiter named Dakota for showing us genuine hospitality."
  • "The staff/service is really the best part."
  • "Service was attentive."
  • "Fantastic food, phenomenal cocktails, a great happy hour and THE BEST STAFF."
  • "Our waiter was very knowledgeable about the wine, food pairings and overall attentive."
  • "Probably the best service we've ever received eating out."
  • "The service at this restaurant was impeccable. The staff were friendly, attentive, and made sure that every aspect of our dining was perfect."

Cons:

  • "They made us wait over 45min and the tables were ready but the waiters were to busy talking to each other."
  • "They service is poor at best and they don’t even care about their customers."
  • "The staff followed us and stopped us in the middle of the road away from the restaurant asking for why we didn't pay tip and creating a scene in public."
  • "There’s one server there who also hangs out behind the bar, and I kid you not he is the worst server I ever had."
  • "Our server was just rude and didn’t even try to hide it."
  • "The service was not there."
  • "Extremely poor service disinterested waiter and staff."

Food Quality

Pros:

  • "The pea dumplings were good but the peas were a bit under cooked."
  • "This new 'Australian' restaurant offers a limited but tasteful menu of starters, smalls and mains backed by a solid repertoire of wines/alcohol including a good selection of Australian wines."
  • "The spring risotto was incredible."
  • "The food is always tasty, innovative, and fresh."
  • "The food is always excellent - locally sourced fruits and veggies."
  • "The food always leaves us feeling satisfied."
  • "The food is incredible and fresh."

Cons:

  • "The fish portions are too small and there were waaay too many huge French fries."
  • "Fish and chips - mehhhhhhhh, and pea dumplings which were tasteless."
  • "The food was mediocre at best."
  • "The food finally arrived it was not well seasoned and the sourdough was burnt at the edges."
  • "Overall, very cute aesthetic but burgers are disappointing: cold, thin, small and over cooked."
  • "Lack of flavor but the main issue was that the patty was charred to a point where many bites tasted like ashy burnt meat."
  • "The food wasn’t that good either."

Ambiance

Pros:

  • "One of the best spots in Jersey City."
  • "Beautiful decor, sophisticated cool ambiance, and a killer wine list."
  • "Frankie has a beautiful atmosphere full of art, including local Jersey City art which is awesome!"
  • "From the surf-centric decor and ambiance to the nonpareil selection of natural wines."
  • "The retro-Aussie makes for a fun, tropical setting in the summer and a bastion from the snow in winter."
  • "The place is totally welcoming with its city beach interior, totally gives Australian vibes."
  • "The decor and atmosphere are awesome."

Cons:

  • "When we got there we were told it wasn't pet-friendly, and we had to stay outside."
  • "I hope that our appearance didn't play a role, but it definitely had our heads scratching. We didn't feel welcome."
  • "The bright dining room gets noisy as the could builds."
  • "We wanted to take kids food for an adult and owner of the place started a scandal trying to prove that adults cannot eat kids food."
  • "There were flies in the restaurant on our food we complained and no solution."
  • "The place is very small and gets crazy crowded though but most places like this are the same all around Jersey City so nothing different."
  • "We seat outside because inside were to noisy."

Menu and Drinks

Pros:

  • "I love the cocktails here. Many are unique twists on old favorites, or just really good versions of the classics."
  • "Organic wine, yummy cocktails, Australian brunch items, and the Frankie burger or currr or fish and chips are just so yummy, really everything on the menu is nice."
  • "Some of our favorite cocktails are the Lovely Creature and Above the Clouds! We also love their orange wine selection too."
  • "The food was AMAZING and reasonably priced."
  • "Great house cocktails with refreshing fruit juice and not syrupy sweet."
  • "Tasty offerings and creative non-alcoholic cocktails."
  • "The Full English breakfast I had was very filling and tasty."

Cons:

  • "Not even a vodka cocktail option on the menu."
  • "The only disappointment was the wine list. Not a single decent sav blanc by the glass."
  • "The small menu doesn't match the one found on Google. Does not offer a lot of variety."
  • "The menus it’s limited."
  • "The food arrived about an hour later after my order which I think is totally unacceptable."
  • "Cocktails could be a bit better."
  • "The steak was very tough."

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