"The team there as a whole made the car buying experience very pleasant."
"Fred is amazing. If you want a honest salesman… this is the guy."
"Highly recommend, our salesman Tony was a pleasure to work with and made the whole experience go smoothly."
"Everyone was very personable and really worked hard to find us the EXACT deal we wanted."
"This was probably the easiest purchase I have ever made."
"Fred Hemmerich made the process super easy and would highly recommend this dealer."
"The entire process was transparent and quick!!"
Cons:
"The car took another two months to build and delivery."
"It's been 5 months and till this day no answer on the situation."
"Seems they really don't care about the customer they just want to ignore & brush things off especially if they are the ones causing the damage to the vehicle."
"They disrespected my grandmother and caused her to cry because there was a language barrier."
"NEVER AGAIN WE WILL COME TO TOYOTA IN LEDGEWOOD!!!"
Sales Experience
Pros:
"Fred did an amazing job to help us get a deal on our brand new Grand Highlander."
"Tony took about an hour sitting in the car with me and walking me through all of the buttons and whistles."
"Fred D'Argenio was my salesman. Great guy. The kind you want to have a beer with."
"I am very happy with the purchase and I 100% recommend the seller Luis Trujillo and the Manager Frank Giambattista."
"This place makes you feel like family 10/10."
"Fred in sales was affable, patient, knowledgeable and understanding of my requirements."
"I love my new car!"
Cons:
"Although we had a few options, our favorite color, white, was not available in their inventories."
"Toyota has to reassess tire ratings as my Prius tires were replaced after 32,000 miles but were rated for 85K."
Finance and Delivery
Pros:
"Finance was also an easy and pleasant experience with Sergio whom was a very well spoken and an easy going person."
"Thank you to Sergio in the finance department for making the transaction as easy and transparent as possible."
"Sergio the finance manager was quick and to the point. He didn’t try and sell me on things I didn’t need and I left feeling great about the deal."
"The entire sale took 1-hour, and it was so seamless."
"The purchase experience was amazing. Except for the waiting time, the whole paperwork time was less than 1 hour, and we drove the car away the same day."
"The customer service is amazing and they're not trying to make an extra dollar or 2 on the transaction."
"The process helped me save so much time."
Cons:
"I've recently gone here since this is somewhere that my girlfriend has been taking her truck since we've moved up here but honestly the issues that have happened here & still having issues to the point where no one calls us back is embarrassing & sad i wouldn't recommend this place at all."