Coffee Labs Roasters Inc. Reviews Summary

Category: Cafe

Address: 7 Main St, Tarrytown, NY 10591, USA

Phone: +19143321479

Rating: 4.7
based on 151 reviews.

Coffee Quality

Pros:

  • "Coffee is consistently delicious, smooth and never bitter or acrid."
  • "The quality of their beans is guaranteed the freshest available."
  • "Delicious coffee that's right up there with anyplace I've tried, including NYC, Portland and San Francisco."
  • "The coffee is delicious and of great quality."
  • "Each brew is flavorful and deep, not watered down at all."
  • "Coffee had a nice smooth flavor."
  • "They have the best coffee I have EVER tasted."

Cons:

  • "The coffee I had was bitter and tasted like it had mold growing in it."
  • "This iced coffee tasted like sweaty sour dirt."
  • "The coffee and drinks were watery."
  • "The coffee is not that great, the only luxury is the foam design on the top."
  • "Coffee is good in general, but very inconsistent, some days cold, others with too much milk."
  • "I didn't love the dirty chai I ordered. I've had much better."
  • "The regular was a little sour, not the worst."

Service

Pros:

  • "This place is adorable! Love the atmosphere and service."
  • "The staff is friendly and the environment is clean and has a fun vibe to it."
  • "Service was great, they were a very chipper crew."
  • "Staff is always helpful, pleasant and artistic."
  • "The staff were exceptionally personal and friendly."
  • "Great service! Very animated, respectful and high quality!"
  • "Staff is super friendly and not afraid to strike up a conversation rather than just take your order."

Cons:

  • "First time visiting, I would not return due to the service."
  • "I wouldn’t go back after the customer service was so poor."
  • "The front register lady was VERY gruff and snappy when I was ordering my coffee."
  • "The Baristas are so rude and snarky, I asked a question and was spoken to like I was trash."
  • "The lady working was pretty rude."
  • "The blonde young woman who was taking our order didn’t seem to understand that he wanted cream and started yelling."
  • "They will forcefully ask you for tip, if you said no, they will not hand you the coffee over the window."

Atmosphere

Pros:

  • "Great atmosphere."
  • "Amazing place! A little small but great atmosphere."
  • "Very friendly with a local vibe."
  • "Cool and hip place. I like the atmosphere."
  • "A truly wonderful coffee shop that’s beautifully designed with a great atmosphere."
  • "Cozy little cafe with a vibrant atmosphere, friendly service, and diverse menu."
  • "Warm cozy coffee spot roasting beans right in the dining room where you can watch."

Cons:

  • "We won’t be going here again."
  • "Part of going to a coffee shop is the experience, otherwise people would make their own, and the experience was not good."
  • "Once you order, there's no reasonable place to wait."
  • "Service has been annoying since they've gone to a window at the door."
  • "Seating could get a little tight, so cross your fingers when you walk in."
  • "Bit noisy when they’re releasing and cooling the roasted coffee beans."
  • "Small, somewhat cramped coffee shop."

Hygiene

Pros:

  • "The staff is friendly and the environment is clean and has a fun vibe to it."
  • "Bathroom was neat and clean."

Cons:

  • "Truly disgusting. If you don't mind dog hair in your food or coffee, then by all means, this place is for you."
  • "Hygiene is very questionable. The guy roasting the coffee opposite the counter was also petting a customer's dog. Then ran his hands through the coffee beans being roasted."
  • "I saw an employee serve a crossaint after it fell on the floor."
  • "Barista: aggressively points with extremely dirty finger and fingernails."
  • "Bathroom was atrocious."

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