"The jazz trio seemed great, but unless you were seated right in front of them inside, you can't hear a thing."
Cons:
"It’s very much a style-over-substance kind of establishment."
"The Cats- stray cats were running through the restaurant, jumping in tables and on top of place settings."
"The music was turned up a tad too loud"
"There are no speakers outside and it's silent."
"The tent had holes in it and the decor was falling a part."
"Oh, did i mention tasteless decor with all fake plants??!!??"
"The 'skylight' is held together by failing duct tape."
Service
Pros:
"Service was on point."
"We have been here many times and the food and service, as well as the music are always outstanding."
"The staff are very attentive."
"Our waitress Sara was excellent. She made us feel at home and was very attentive."
"Service was excellent. Alex was very nice and helpful."
"Aliakasandra was probably one of the best server I’ve had from any restaurant in recent years."
"Excellent service, Frank was incredibly attentive!!"
Cons:
"The waitress ignored us almost the entire time; I am not sure why, as there was no one in the restaurant on Monday at 9pm."
"The waiter constantly was mumbling and complaining as if he didn't want to be there."
"the service was horrible"
"No drinks refills. No communication or apology from servers."
"The wait staff was inattentive; they kept bringing more food as dirty dishes kept piling up on the table."
"Service: very poor. We couldn't get refills of our water or our drinks."
"The waiters were very rude. made my friends and i feel like we had to hurry up, eat, pay, and go."
Food Quality
Pros:
"The appetizers and main entrees were also good."
"The Peach martini was great."
"Everything was cooked to perfection, the octapus, scallops, ribeye, and branzino."
"Food overall was excellent and our group enjoyed the charred octopus and the Burrara salad for an appetizer."
"The food was tasty!"
"The crab and steak were cooked to perfection."
"The food was delicious."
Cons:
"The food has no flavor and is very bland."
"Food- terrible! We ordered the seafood tower and while it looked good it certainly was not."
"Really wanted to like it but the food was just OK and steaks terribly overcooked."
"The food was absolutely not worth the money."
"Every single dish arrived came out flavorless, cold and RAW."
"The crab cakes as they were soggy and falling apart."
"The tuna was not bad but not the freshest I've had."
Management and Operations
Pros:
"The owner is extremely friendly and welcoming."
"Our waiter was the only person who did apologize and give our table the respect we deserved but the same could not be said for the manager."
"The servers are always making sure your glasses are not empty and they continue to refill and take away empty glasses."
Cons:
"I think this restaurant is incapable of operating at full capacity and the owner knew that."
"This place clearly has operational issues.. they told us after waiting 90 minutes for our food that the chicken rollitini was no longer available."
"The manager has no respect, we wanted to exchange one of the dishes because it was so bland."
"the manager proceeded to argue with us"
"The manager was so incompetent he decided that he would take over the kitchen and cook; and with no surprise, it turned out he’s a horrible cook and an even worse manager."
"HORRIBLE EXPERIENCE! Beisar the manager could care less about addressing our issues at the restaurant."
"The lack of management, accountability, customer service in this location was insane."