"Hudson Toyota is always pleasure to work with in general but of course they’re level of satisfaction is top notch!"
"Would absolutely recommended!!"
"Thank you Alejandro and Hudson Toyota for a great car-buying experience!"
"Angie was amazing. Helped very thoroughly with every car she was showing me test driving it."
"Oliver always goes over and beyond to help me."
"Had such a great experience at Hudson Toyota! Oliver was very quick to answer every question that I had and knew everything about my new Camry."
"Everyone involved is courteous and professional Especially Abel Peña and Reza Amin."
Cons:
"It felt rushed and belittling as if they felt like they were being judged on their appearance."
"I visited this time for my car's first service, but it was very bad experience."
"It turns out the salesman never cancelled the deposit or issued my refund."
"Not recommended. If you need service and want a place that will communicate with you and treat you with respect, you will have to look elsewhere."
"The service manager is the worst person I had ever deal with."
"The treatment with me this time was not civil."
"Unfriendly experience with Hudson Toyota."
Vehicle Purchase & Price
Pros:
"I recently purchased my very first brand new car (Rav4 Xle 2021) from this dealership and the experience was great!"
"I am extremely happy with my choice in car and had the best experience with my purchase."
"Toyota Corolla 2023 hybrid is impressive after driving weeks I have not needed to visit a gas station excellent choice for budget minded driver."
"I just got my new Highlander would not have been possible to obtain it without Imran Riaz's help."
"Alejandro went above and beyond to ensure that I was completely satisfied with my purchase."
"She not only assisted us in selling our vehicle but also persuaded us to purchase a new one, which proved to be a wise decision."
"We purchased a 2018 Highlander, which I absolutely love!"
Cons:
"Be very careful guys, because they are sealing car with fake car fax."
"We wanted to lease a car, and they gave us really high numbers compared to the market."
"The dealer added over $2,000 of add-ons (paint protective film, mud guards, etc.) knowing that they could just call the next person on the waitlist if I walked away."
"The person wasn't even ready to give any additional information or give me a quote."
"The salesman tried to tell me that I needed to put down a deposit to reserve/order a new car because they did not have/keep any in stock on the lot before he could 'run any numbers,' and tell me what the monthly payment would be."
"They broke my USB port and now want to charge me for repairing something that is not my fault."
"In the website APR was 5.99% and in the contract they charged me 8.79% for RAV 4 LE."
Staff & Communication
Pros:
"Nissim Levy was my sales person and really went above and beyond to make sure my wife and I were happy with our deal."
"I have never met a salesman who is as devoted to his customers as Edwar is."
"Leo was very knowledgeable, he was upfront and honest."
"I highly recommend Hudson Toyota for anyone considering a vehicle purchase."
"I highly recommend buying your new Toyota from Hudson Toyota."
"Hudson Toyota has friendly, courteous staff. The waiting area is comfortable with a nice hot chocolate/coffee machine."
"Oliver’s dedication to providing exceptional customer service left me not only with a new leased car but also with a smile on my face."
Cons:
"The responsiveness of communication by the sales team was poor. It would take days for them to reply to an email."
"The salesperson was trying to be all in my personal business, offered me absolutely no help with what I had to work with financially."
"The upper level salesman or some manager was so rude to us. He whistled at us to come sit at the table instead of just coming to us."
"This is beyond disappointment."
"I took my car here a week ago for some basic service and I have received no updates whatsoever."
"I’m still waiting for my plate!"
"I got a call from a rude employee saying that my car had been ready (how was I suppose to know), and they were trying to contact me and asking me to return their car like I was withholding it."