"The store itself is very spacious and has a huge selection of styles and sizes."
"Plato's Closet Exton features special events too."
"The selection is amazing, I can never walk out of the store without purchasing at least one thing."
"You can get amazing deals here."
"I am a thrift and bargain shopper and this store is in my top 5 stores! I always find new clothes with the tags on them."
"Always a great selection and low prices!"
Cons:
"I feel like you used to be able to find better deals here but I feel like I usually end up spending way more than I thought for just a few items."
"But they have things on their racks completely worn out with holes and over priced on top of it."
"they carry the skimpiest out dated clothing but won’t take new stuff."
"Name brand lightly used Jordan/Nike 100+ dollars each, Plato's closet offered 28$ for all of those items?!"
"Some items are overpriced."
"The clothes they sell are trashy looking and in poor condition."
"I noticed the quality of clothes being sold and decided not to buy anything as it was subpar condition, comparable to Goodwill."
Selling Experience
Pros:
"Came back after the text message and they took most of my items and offered me a great price for the items."
"I’ve sold quite a few items here as well!"
"Also, selling is a seamless process, and normally takes very little time."
"Selling to them is very easy and they will explain why they took some items and passed on others."
"I’ve sold to them multiple times and always feel like I’m getting a fair deal."
"I love that they buy your clothes."
"I sold stuff here yesterday and the customer service was great! I had 6 huge bags to sell and I used to work at a Platos Closet so I know how everything works and I was expecting a long wait."
Cons:
"Don’t take your clothes here anymore. They have gotten super cheap and you won’t get nearly as much as you used to get."
"Honestly cannot stand this Plato’s and the awful service model. As a seller, do not sell to this one."
"Good place to buy, horrible to sell."
"They tried giving me $3 for a Brandy Melville dress, and one of their employees made a snarky comment."
"They give you wayyyy less than what the items are actually worth."
"After waiting 30 minutes, they only accepted two items for which I received four dollars."
"I've sold stuff to them before they LOW BALL I would not recommend selling your stuff to platos closet in Exton it's a complete waste of time."
Customer Service
Pros:
"It's nice to shop in an environment with nobody really bothering you, but also readily available to assist you if you ask for help."
"Every employee I've ever had an interaction with has been friendly and positive."
"Employees are so lovely and nice! they are always so helpful and attentive."
"The staff is always so kind and welcoming and it is one of my favorite stores to shop."
"Staff is always willing to help!"
"The staff is always friendly and greets me right as I walk in and are very helpful as I walk throughout the store."
"The staff does an excellent job making sure their merchandise is well kept and trendy."
Cons:
"Honestly cannot stand this Plato’s and the awful service model. As a seller, do not sell to this one."
"They're very rude and it's over priced."
"I was stared at like I had 5 heads when I came in and got overall bad vibes from the whole staff."
"The people working are rude & have no qualifications to be buying your clothes."
"The workers weren’t wearing much clothing. I found them a little rude."
"The customer service was horrible and they are rude."
"So tired of the horrific service here."
Store Environment
Pros:
"Organized and lots of options for women."
"The store itself is very spacious and has a huge selection of styles and sizes."
"Lastly, this way of shopping is so sustainable! What is there not to like?"
"I love how the store is set up and color coordinated."
"Great selections and their Instagram page is all that lmao."
"This location has a very good selection, lots of clothes."
"They are always putting out new stuff and having curated releases!"
Cons:
"But they have things on their racks completely worn out with holes and over priced on top of it."
"Store is about 500 Sq feet too small, and the line for the registers is very confusing and leads to some issues with other customers."
"It's also small, cramped & their clothing is always tangled on the racks or thrown on the floor."
"The store itself was dirty and unorganized."
"I found tons of clothing with stains and rips."
"It's strange, because they're so picky about the clothes they take, but then I'll be looking through clothing that has stains or rips on it."
"A more local store is not as selective and has a lot of poor quality items in it’s inventory."