A La Mousse Reviews Summary

Dessert Quality

Pros:

• "Amazing quality Asian sweets."
• "Triple chocolate mousse was great! As was the green matcha cream mousse."
• "The lychee panna cotta was so light and flavorful and refreshing."
• "The triple layer cake was the best and I definitely recommend."
• "Everything was so tasty, the fancy pastries looked so so pretty, and the drinks were amazing."
• "The hazelnut mousse cake was perfectly flavored but not to rich, and complimented beautifully with puffed rice and pralines and cream ice cream that gave a sweet kick on the side."
• "The mango mille crepe cake I went with was light, tasty, and had a great mango flavor."

Cons:

• "The Earl Gray cake I got was so bitter it was inedible."
• "Besides one of them being a little burnt n over cooked it was still amazing and I would go here again."
• "The cakes were decorated very nicely and looked professional but it was lacking flavor."
• "The mango crepe cake was sour and tart."
• "Orange cheese cake just looks like an orange but neither tastes like orange nor cheese."
• "The cake was old and dry."
• "I don’t understand how people can eat these pastries. I got a chocolate mousse tart and the whole thing tasted like rancid cottonseed oil."

Service

Pros:

• "Very friendly and helpful staffs, the store very clean and fresh."
• "Friendly customer service as well."
• "Service was quick, mindful, and kind."
• "Staff is welcoming and service is quick."
• "Super kind and quick service."
• "Our server was so sweet and brought us everything pretty quickly!"
• "Staff were very friendly and helpful."

Cons:

• "I was scolded and told I can’t use my laptop because they are 'busy right now'."
• "I will not be returning again to this establishment. BAD SERVICE!!!!!!!!!."
• "Services were slow and lacking."
• "The customer service is horrible and continues to get worse which is disappointing because it used to be better than its current level."
• "Terrible staff, Discrimination."
• "Why only 4 stars? Cause service was extremely slow."
• "Terrible experience. This place has very good dessert; however, cannot say the same about the service they provided."

Atmosphere

Pros:

• "Nice and relaxing atmosphere."
• "I will definitely be coming back - so perfect to catch up with friends, or to go on a date in a nice cozy atmosphere."
• "This shop was decorated nicely and the cakes looked very nice."
• "Very cozy, but can get a bit crowded at popular times (Fri/Sat evenings)."
• "This shop is small but cute with all Europe style decor."
• "Interior decor of the place was super cute and cozy. Perfect ambience for dates!"
• "Cozy ambiance and friendly staff added to the wonderful experience."

Cons:

• "Parking can be difficult, service is always efficient."
• "The area around here to the south a block can be a bit sketchy at night for an out-of-towner."
• "Place has like a mop water smell to it lol."
• "The only downside was that they closed their bathroom to guests, 'not in service'."
• "Busy. Loud. Cramped."
• "Staff seemed to have as hard a time as anyone hearing anything over the music and shouting from other staff and patrons alike."
• "Can be very hard to get a table."

Price

Pros:

• "The only downside is the price. It is quite expensive but also understandable."
• "The price of each item is well worth it."
• "Prices are reasonable."
• "They are a bit pricey but they worth it."

Cons:

• "Small pastry shop with over priced items."
• "It's a bit expensive for what you get.. and the cakes are hit or miss.. but the good ones are REALLY good!"
• "The only downside is that the desserts are a bit on the pricier end (think generally $8)."
• "A little bit on the pricey side for what you get though, but everything on the menu is worth it."
• "But it’s little pricey."
• "It was a little pricey but honestly so worth it."
• "The price is little expensive but their efforts worth it."