Westfield Diner Reviews Summary

Food Quality

Pros:

• "The food was pretty good and it was the first time I had a pizza burger that included mozzarella sticks on top."
• "The Italian omelette was so good."
• "Chicken kebabs with tatziki sauce were also very well made and delicious."
• "The fried calamari was superb and not rubbery."
• "The food is always in point and their cream of turkey soup is the best around."
• "The Cuban sandwich and it was made to perfection and it came with really good fries."
• "The quality here was great across all their dishes."

Cons:

• "The food is average at best."
• "The grilled cheese was greasy and buttery and just tasted awful kind of like a dirty Grill Plus a ton of butter."
• "Home fries didn’t taste good."
• "Eggs were OK but the pancakes tasted like cardboard with the same consistency."
• "All sandwiches were boring with chicken breast overcooked."
• "The meat was dry and salty, the horseradish sauce was brown gravy, the fries and mozzarella sticks are gross."
• "The pancakes were super dense and almost rubbery."

Service

Pros:

• "Service is fast and the staff are very friendly."
• "The atmosphere here was warm and friendly and the staff are the right kind of attentive."
• "The service is always great and the staff is super friendly."
• "Was instantly greeted with smiles."
• "Excellent service with staff checking several times if I needed anything."
• "The service is fast and attentive."
• "Waiters and waitresses service is always friendly and attentive."

Cons:

• "The AC was not on so the place was less than comfortable."
• "Waitress threw food at us. Then never returned to ask about our food or refill my 6 oz. $2.25 soda or my guest's $2.00 coffee."
• "We went for dinner and had horrible service and food."
• "Our waitress actually stood over us while my friend signed the check, and waited for her tip!"
• "The customer service is horrendous."
• "The entire staff was unwelcoming. From the hostess to the waitress no personality and very snippy."
• "The server did not tell us his name, but he seemed like he was in a rush or incompetent.. maybe both."

Ambiance and Accessibility

Pros:

• "Good wheelchair ramp, so fully accessible."
• "The ambiance of the place is great and overall the staff was great."
• "Lovely well established diner."
• "The diner has a cozy and welcoming atmosphere that made us feel right at home."
• "Nice outside area."
• "Very warm feeling and ambiance."
• "Great diner atmosphere. Clean and comfortable."

Cons:

• "If you have kids they tend to put you in a side room by the bathrooms which isn't super cool."
• "It is impossible to find parking I had to park 3 blocks away."
• "Parking lot is a bit tight and inadequate."
• "Being stuck solo in the teeny weeny booths next to the counter that humans can only fit if they weight 100 pounds."
• "No changing tables??? Came here Saturday morning and there’s at least 10 babies here, everyone had to change them in the car."
• "The acoustics are not great."
• "The only negative to the diner is that it is very loud in the diner."

Price and Value

Pros:

• "Prices are mid-range for Quality Foods."
• "An absolute favorite of mine ever since I was a kid! Visited for the first time in over 15 years and it's just as good now as it was then!"
• "Food is well prepared, traditional diner cuisine at very reasonable prices."
• "Very affordable."
• "Never disappointed here...fine quality and quantity diner food at reasonable prices."
• "Great value for what you get."
• "The prices are very reasonable."

Cons:

• "High priced diner with consistently mediocre, at best, food."
• "Also pricey."
• "Just because your dinner is in Westfield doesn't mean you can charge high prices for crappy food."
• "Prices say it's 10, 20 per person but every entree is 32 dollars. Absolutely not."
• "On top of that prices went up like crazy."
• "The food was okay but portion was small for the price."
• "Most of it is frozen and over priced."