Chart House Reviews Summary

Ambience & Atmosphere

Pros:

• "The restaurant was a buzz with people but it was still very cozy."
• "The ambience and setting, as well as the stunning views, made the dinner much more enjoyable!"
• "Decoration and atmosphere is really nice and relaxing."
• "Starting with the menu printed across the top said 'The Chart House is celebrating your 85th birthday' very cool."
• "Lovely atmosphere (even in the fog), excellent service!"
• "The atmosphere was beautiful."
• "Beautiful place and the service is incredibly friendly."

Cons:

• "The view is nice but the decor is dated."
• "Plus the ambience of the casino was very rundown and shoddy."
• "Very loud in the restaurant though."
• "Nice fine dining, but the table of eight right next to us were terribly loud, trying to outdo each other yelling and laughing, dropping a lot of F bombs, etc. It diminished our 'fine dining' experience."
• "The only negative factor to me is that the restaurant itself is very dated."
• "Although they have a potential beautiful view, it just cannot be enjoyed because they refuse to raise their blinds to keep the floor cool!"
• "But as we looked around the restaurant 80% of the restaurant was empty the hosts stand was 3 folks on their phones."

Service

Pros:

• "Our experience there was totally outstanding the waiter was excellent the place was excellent and on top of everything be they made a mistake and they complemented Us by giving us our meal for free it can't get no better than that."
• "Service and atmosphere were great."
• "Our waiter couldn't have been nicer and more helpful."
• "The service was great."
• "Service was very nice."
• "Staff was extremely nice and attentive."
• "Staff were super friendly and attentive."

Cons:

• "Ordered water as soon as we were seated, didn’t receive the water bottle until we got the bill."
• "It took 10 min to get someone’s attention so we could order a new dish."
• "Drinks were so slow in coming that the ice was melted by the time we received them."
• "Our server (who resembled a karen) was very inattentive and unable to provide a good experience."
• "Waited 1 hour for salad to arrive at table and only then to be informed that they ran out of a certain dinner dish."
• "our server was cold and neglectful."
• "The service was very slow, 5 min for water, 25 min to get our first drink."

Food Quality

Pros:

• "This is a must try brunch well worth the price."
• "It is a little on the pricey side but the food was delicious and won’t disappoint."
• "The food is fantastic."
• "The food was simply splendid."
• "Shrimp contain was excellent with large and tender shrimp."
• "The coconut shrimp and the crab cake appetizers were good."
• "The food was outstanding and service was exceptional."

Cons:

• "Dinner for two cost $210 and was absolutely miserable."
• "1 hour wait for appetizers and then they brought out all the food which was cold."
• "Pretty disappointed for the money we spent."
• "The shrimp and lobster pasta left much to be desired."
• "My husband got sick after eating 3 small chicken empanadas."
• "The molten lava dessert was good but unremarkable."
• "Applebee's food at 5-star restaurant pricing."