Bonchon Reviews Summary

Food Quality

Pros:

• "Food was great customer service was amazing and drinks was also 10/10."
• "The Bulgogi was the Best I have had in the US!"
• "Great Crunchy Chicken! The Spicy is hot, the Regular can use some seasoning or salt & the Soy is very flavorful."
• "Food was really good, had their combo chicken and the pieces were larger than I expected."
• "The food was packaged beautifully so the chicken stayed crunchy and the brown bag vented fry were nice and crunchy too."
• "Good Korean food - My friends got the fried chicken in spicy and garlic."
• "The food here is always delicious!!!"

Cons:

• "Some of the chicken was dried. Very Krispy but not juicy inside."
• "The chicken was dry and salty."
• "Double fried / overcooked fried chicken. Completely not eatable."
• "The wings are definitely juicy and delicious. On the other hand, the Japchae was more like an onion salad... barely any noodles."
• "Chicken wasn't at all crispy and the meat inside is on the bland side."
• "The fried chicken was bland with a splash of bbq sauce on top."
• "The chicken katsu dish was perfectly moist and saucy."

Service

Pros:

• "Service was great from start to finish."
• "Every server we interacted with was super nice."
• "The general manager was so friendly and kind to us!!"
• "Our waitress was lovely and I wish I'd gotten her name. She was patient, attentive and kind."
• "Looking forward to getting more takeout because of the well thought of packaging."
• "All staff were extremely courteous and very vigilant so no one in need of anything had to wait too long to get it."
• "The Manager, Mr. Nng is extremely hospitable and most commendable service dine-in provider."

Cons:

• "We were going to have lunch here, but we walked out."
• "They been open maybe a week and they looked overwhelmed."
• "We felt very uncomfortable we couldn’t even enjoy our food because both waitresses watched us eat the whole entire time within a couple feet from our table."
• "The level of service was not only inconsiderate but absolutely unprofessional."
• "The waitress was extremely impatient, unprofessional and rude."
• "I requested a manager but a manager never came."
• "Bad service from waiters 👎🏾 I was waiting over 15mins for my order to be taken."

Cleanliness

Pros:

• "It's so clean inside from the floors to the seats."
• "The bathrooms were clean, nice looking restaurant."
• "Also, their restroom was very clean which is always a bonus and makes me feel more confident in the cleanliness of the restaurant in general."
• "Plus there were bathroom which were both clean and pretty."
• "Nice and clean atmosphere. Spacious bar but they do not serve alcoholic beverages."
• "The space is nice and clean."
• "The restaurant is so comfortable and the ambience is amazing."

Cons:

• "I found aluminum brillo inside my food. I chewed on it and it got between my teeth. Was not too happy. Decided to stop eating and threw out the food."
• "Pretty sure me and my roommate got food poisoning here."
• "I usually love going there but the last Is making me nauseous as I think of it the waitress kept blowing their noses not washing their hands."
• "Very RUDE and RACIST. DO NOT RECOMMEND."
• "Anyone who considered eating at this place please be noted that you will be treated by the rudest and most racist server I’ve seen."
• "It’s run by Chinese people who don’t know nothing about Korean chicken."
• "I will never come back to this location again."

Value

Pros:

• "Satisfying and worth the price."
• "Their lunch special is super filling you wouldn’t need no more than $20."
• "Friendly service and more than reasonably priced."
• "The food was delicious and the prices were reasonable."
• "I ordered the Bulgogi entree and it was an amazingly affordable price for the very generous portion I was given."
• "Good atmosphere and great service!"
• "The food was very good and came out very hot which my wife and I love!"

Cons:

• "Paid $2.50 extra for some pickled radish but got 2 barely half full containers."
• "their food is very expensive considering it's wings and rice."
• "Great food. Slightly expensive for takeaway food."
• "The shumai was overpriced, quarter sized salty salt balls."
• "Our price at the end was a little pricey though."
• "Food was okay not worth the price."
• "The place can be a little pricey and they added an 18% tip to the bill automatically."