Haven Riverfront Restaurant and Bar Reviews Summary

Service

Pros:

• "The waitress was so helpful."
• "We were served in a timely manner."
• "The staff were very friendly and everyone was super helpful."
• "The service was great, the waiter was attentive and made sure we were good with our order."
• "The waitress was very friendly to us throughout the meal and whenever we needed something, one of the staff members was always nearby to help."
• "Our waitress (Sun) was attentive."
• "Our server was fantastic."

Cons:

• "When main dining room filled up it became noisy and hard to hear conversation."
• "The wait staff was very over eager to remove our plates from the table at the point I put my fork down and they were trying to take my plate."
• "The service: they want you in and out. Every time I paused to talk to my girlfriend between bites, our waiter would come over and ask 'Are you done?' or 'can I take your plate?'"
• "Service was good but was a little lacking."
• "Service on the slow side. Took 2.5 hrs from sit down to check."
• "Our waiter was very nice but the rest of the staff, you feel they have that attitude of hating what they do."
• "The waiter made us feel a little rushed."

Food

Pros:

• "The appetizers are very good but the portions are small."
• "The ice cream sundae dessert was great too."
• "The food is delicious! Service is exceptional!"
• "The food was delicious."
• "The food was amazing."
• "The sea scallops literally melted in our mouths, the octopus...charred to perfection."
• "Thing I love most is their lobster Mac and cheese."

Cons:

• "The salmon tasted fishy, in a bad way."
• "The burrata and heirloom tomato salad lacked actual burrata."
• "The food came and it was pretty average/lacked flavor."
• "The rest of the food was below average, (salad with no dressing, appetizers expensive and very small portions)."
• "The chargrilled vegetable 'saltado' was extremely disappointing."
• "The entrees were mediocre."
• "The seafood pasta was bland and not that great."

Ambiance & View

Pros:

• "The scenic views the NYC skyline (particularly at night) are simply breath taking."
• "The atmosphere was great and view so beautiful."
• "Great atmosphere for a date night."
• "Outdoor dinning, if possible is a MUST! Great view and It’s also heated."
• "Outdoor seating is beautiful."
• "Amazing views. Great locale."
• "View of Manhattan was fantastic."

Cons:

• "The food is overpriced but you're paying for the view."
• "It is a little hard to find the location when you're driving there for the first time."
• "I'm not sure why they don't have umbrellas down on the sidewalk by the water's edge."
• "The view is very pretty, but the cafe outside is very cheap seating."
• "The views are pretty but they are honestly much better in warm weather where u can sit outside."
• "Very hard to find a parking spot in the area."
• "I don't think they have dedicated parking, so be mindful of that and plan to arrive 10mn early to sort that out."

Value

Pros:

• "Great everything except the extra charge for paying with a card."
• "A good wine menu with very reasonable prices."
• "They are priced right."
• "Prices are a bit below the range of New York City staples."
• "For the quality of food the prices are very reasonable!!!!"
• "We ordered from the Prix fixe menu and we feel like we got a good value."
• "Food quality was a perfect 10/10."

Cons:

• "Great everything except the extra charge for paying with a card."
• "To validate your car, it's a $7 fee."
• "They have a $5 cake cutting fee PER PERSON."
• "They also charged 30 dollars to cut the cake which is ridiculous."
• "For the 4 of us the bill was 490.00, tip not included."
• "There's 3% additional fee on the bill, if you pay with your credit card."
• "In addition to the cake cutting fee: (1) Mandatory 20% service charge on parties 6 or more. (2) Mandatory credit card processing fee if you don't pay in cash."

Staff

Pros:

• "Staff was exceptional from start to finish."
• "Staff was top of the line."
• "The staff is personable."
• "Staff was very friendly and welcoming."
• "The friendly staff makes this place a winner every time."
• "The staff is very respectful and accommodating."
• "The staff and atmosphere were amazing."

Cons:

• "This place discriminates!"
• "Staff does not give good vibes."
• "Some of the waiters/waitress was very rude."
• "The hostess is not the best they just aren’t on it."
• "My experience was she was not very friendly and would rather chat with her coworkers than acknowledge her guest."
• "Staff is homely."
• "The service was abysmal."