Taqueria Los Güeros Reviews Summary

Category: Mexican restaurant

Address: 93 NJ-17, East Rutherford, NJ 07073, USA

Phone: +12013404361

Rating: 3.9
based on 121 reviews.

Food Quality

Pros:

  • "The food is great; they have an actual 'trompo' for the tacos al pastor, and everything tasted delicious."
  • "Incredible experience. I ordered the endiablado and it was actually filling and spicy!"
  • "Best tacos I’ve had."
  • "Great shrimp tacos and very affordable."
  • "Best taco place around! The quality and quantity of the food is perfect!"
  • "Best tacos I've had outside of Mexico City. Delicious!"
  • "Food was great! Not too spicy but enough to wake your palate up!"

Cons:

  • "The salsa was probably the worst thing I've ever tasted."
  • "The chicken and the shrimps were so dry."
  • "The burrito are so small that you are better off at chipotle."
  • "I ordered a carnitas burrito and specified for the meat to be thoroughly cooked... the pieces of pork were cold and very pink."
  • "The food was undercooked and I have pictures of it as well as flies."
  • "Unfortunately not authentic Mexican food 100% processed meat."
  • "The steak in the torta was like piece of rubber."

Service

Pros:

  • "Recommended by one of my friends."
  • "Very clean and welcoming, great customer service from Jennifer, and great cooked food by Alvaro."
  • "The associates working at the counter are friendly and helpful."
  • "Service was super friendly!"
  • "Also customer service is great. 💗"
  • "The staff is always friendly and accommodating."
  • "Customer service is always exceptional and I always enjoy getting their weekday especiales!!!"

Cons:

  • "It's over 40 minutes late, don't waste your time with this place!"
  • "Absolutely awful management. They were supposed to deliver food to a party at 2. Never showed up."
  • "The person taking order does not listen properly which leads to incorrect order."
  • "Customer service is not the greatest."
  • "STAY AWAY. THIS PLACE GAVE ME FOOD POISONING!"
  • "The service is horrible here. The workers run around like chickens with out a head, the service sucks, the wait is long."
  • "I will never come back to this place, customer service is non-existence."

Ambiance

Pros:

  • "Menu has lots of items."
  • "Clean, friendly staff, plenty of seating."
  • "The restaurant itself looks really nice."
  • "This location was very nice. Big and very clean!"
  • "The restaurant looks fairly nice, has lots of sitting."
  • "The place is brand new, brightly lit, super clean, etc."
  • "Even though it doesn't say it on Google, we were able to dine-in! A definite bonus!"

Cons:

  • "NO AC / NO Air conditioner Inside !!!"
  • "I’ve never seen so many fruit flies at a restaurant before."
  • "Regular flies and fruit flies all over the place."
  • "It has tv screens all over the place, but instead they put some kind of ugly music at the loudest it can be."
  • "You can smell the bathrooms from the fountain machine."
  • "So for table cleaning it's the worst sticky to the touch."
  • "We stood in front of the counter, the only customers in the restaurant, more than 15 minutes, while 7 employees chatted with each other."

Value

Pros:

  • "Came here on quesadilla Wednesday! HALF OFF QUESADILLAS!!"
  • "Mexican foods made by Mexicans for Mexicans."
  • "If you come on Tuesday, even better with the Taco Tuesday deals."
  • "It’s cheaper to get tacos on taco Tuesdays."
  • "Their Tuesday deal is amazing."
  • "Good prices."
  • "The price is definitely better than in the city for sure."

Cons:

  • "The soda machine was not working either."
  • "The juice machine had flies and no other drink options or ice."
  • "Bottled Jarritos / Beverages Warm."
  • "They charge you an extra fee if you don't pay in cash and don't tell you until you have swiped your card."
  • "Food is pretty good but not nearly worth the price they are charging."
  • "The meals are inexpensive because they are small portions."
  • "Expensive food the tacos were so small and quesadillas terrible food."

Order Accuracy & Timeliness

Pros:

  • "Food arrived on time."
  • "They made an error on my order but promptly rectified it."
  • "Once I got my food it was delicious."
  • "Got the 30 for 30 with 3 other friends. Authentic tacos with no filter."
  • "The tacos americanos were excellent! Had chorizo and carne asada, delicious!"
  • "I ordered the Taco Al Pastor, and it was pretty good."
  • "Quesadillas were delicious too!"

Cons:

  • "It took over 25 minutes to get the food."
  • "Stopped in for lunch for the Taco Tuesday special."
  • "I was told 20-25 min but it took at least 50 min."
  • "Ordered tacos and nachos for delivery. They said they'd arrive 45 mins. It's been over an hour and a half on a Tuesday night, they still haven't delivered the meal."
  • "The wait for my food was ridiculous. Aren’t they trying to implement the idea of a fast food place? My wait was really long."
  • "Order took forever. Order had missing items and incorrect ingredients."
  • "I waited 35 minutes for a single plate."

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