Bloomingdale Auto Group Reviews Summary

Customer Service

Pros:

• "Definitely will be referring my friends and family to this place. The staff is so helpful and kind, especially the young man who helped me, Omar."
• "Great hospitality, great conversation, wasn’t a single dull moment in the purchase of my car."
• "Friendly group of people over all."
• "Best experience I've had at a used car dealer yet."
• "One of the employees his name was Abel, he was great and very helpful with the information on the car."
• "Ever since I walked into the dealership I was treated with nothing but respect."
• "Thank you all at Bloomingdale Auto Group for the awesome experience."

Cons:

• "They’re total liars and I will be reporting them to the better business bureau for these actions and threats."
• "You can't even talk to the receptionist for the warehouse."
• "You answer me back on here with questions asking me my husband name and the vehicle we bought but you didn’t tell us how to contact you."
• "I felt extremely uncomfortable after that and decided to leave, I will not be coming back to an establishment that treats their workers with no respect."
• "This is the worst dealership I've ever dealt with."
• "They don’t care about you or what’s going on in your life they only care about money and giving you the run around."
• "Very bad customer service purchased a vehicle from there and it was a bad purchase in the first place but the worst is when the so called manager named saed who starting being disrespectful and cursing at me."

Vehicle Quality

Pros:

• "The 2002 Acura was a perfect for our needs and could not be happier."
• "I’m sure I’ll use them in the future."
• "He was very honest about all his vehicles and insisted that you take you time inspecting the vehicles."
• "They made sure it was safe for me to drive home and even replaced a few brake parts."
• "Very satisfied with the purchase of my used BMW."
• "I received the car finely detailed with a fresh oil change."
• "I love my new 2012 Honda Pilot!!"

Cons:

• "Have not even had a month and now the transmission has to be replaced which is going to cost us over 3,000."
• "They even charged me a cleaning fee of 250.00 for a filthy car."
• "They sold me a car with major exhaust issues a bent rim and 2 worn down struts."
• "Don't not buy anything from this car lot. I bought a car 3 months ago and the transmission crapped out."
• "Everything on lot is As-is and of their vehicles have serious condition issues."
• "The car left me stranded on the side of the highway because the ignition coils failed and it was misfiring."
• "The car needs over $10K worth or repairs."

Business Practices

Pros:

• "Huge thanks to Bloomingdale Auto Group and The Car House for helping both my sister and I find a car!"
• "I would recommend this dealership to everyone."
• "I’m stoked about the car I bought and I would most definitely recommend this place to anyone searching!"
• "They always make our car buying experience a great one!"
• "I must say they were very professional very on point and delivered on what they promised which is unusual for car dealership."
• "The bloomingdale auto group is one of the best dealerships that i have been too."
• "I am So Grateful to Mike and everyone at the Bloomingdale Auto Group."

Cons:

• "Buyers beware."
• "BUYERS BEWARE!!!! DONT BUY ANYTHING FROM THESE SCAMMERS."
• "BEWARE PEOPLE!!!! Please heed my warning. I bought a car from TRUE CAR SITE the names of the dealerships were, The Car House and the Bloomingdale Auto Sales and was ripped off."
• "I absolutely do not recommend this business for ANYONE."
• "This place is run by the same people that run The Car House in Kinnelon, you should stay far away from both of these businesses."
• "Such a horrible dealership. I have proof of this."
• "It is actually ILLEGAL for someone to sell you a car that is AS IS and not disclose it to you."