"the gal in front was really quick to do everything possible to help me"
Cons:
"It was a little hard to get in with my wheelchair"
"No high chair was offered for the baby in our party"
Food Quality
Pros:
"The Prime Burger (with garlic aioli, cheddar, and bacon) was perfectly cooked and tasted great."
"The Wagyu burger was cooked perfectly - they even have 3 complimentary topping options."
"The sweet potato fries were unsurpassed."
"The Drunken Tots and Spring Rolls were fabulous choices as apps."
"Their chicken entree is amazing and their spare ribs are so tasty!"
"The food was well prepared and very tasty!"
"We had the steak with truffle fries, salmon dish, beet salad, corn flake crusted chicken (excellently crunchy); all were really delicious and top notch."
Cons:
"the drinks and the food were average at best"
"Everything was horrible. Food was bland, sriracha fries try way too hard (over spiced and inedible)."
"The chicken wings were too dry for my taste, would liked to be more moist and soft."
"the burger is somehow completely burnt, but the inside is pink and cold"
"I gave a low score for food tonight because I ordered the $19+ lobster, crab, avocado app and the lobster was terrible."
"The steak sandwich... looked like it was taken out of the freezer, heated, and served"
"Ordered the salmon entrée and it was tiny and dry."
Service
Pros:
"The staff here is very nice and helpful."
"Our waiter John was so friendly and accommodating."
"The Manager, Cheryl, really went above and beyond for our party."
"The manager was extremely attentive and apologetic in regard to the GF issue - very professionally handled."
"Service was amazing, our waiter John was extremely pleasant and attentive and made our evening a memorable one!"
"Our waitress was kind, helpful, friendly & attentive."
"Very attentive servers and staff."
Cons:
"Service was meh. Bartender was texting when we arrived for 2 minutes and after drink she never came back for follow up."
"Bad experience Friday night, hostess, bad attitude young kid doesn’t want to be there to work."
"We saw 3 waitress work the area we were seating in and not one of them came and brought utensils over"
"Live music can be very loud."
"We felt we were rushed into ordering and treated deceitfully regarding the fireplaces and timeframe with which we were given to place our orders"
"Cocktails were not good and waitress never offered to replace."
"Service was absolutely terrible."
Ambiance
Pros:
"The place has good energy."
"Great vibe, clean, modern, and wonderful appetizers shared with my colleagues after work."
"It’s very nice to grab an outdoor seat and enjoy good selections of beer with great burgers here on a less crowded day."
"We were out with friends and look for a place to sit, chat and have a drink, this place was exactly the spot we were looking for."
"Very chill atmosphere."
"Great atmosphere and awesome staff."
"Good food, clean, friendly environment, great entertainment!"
Cons:
"When we walked in were greeted by an over powering musty odor."
"Live music is too loud sometimes but still enjoyable."
"Manager was walking around quite often but seemed more concerned with flirting with women than paying attention to the customers."
"It gets loud when crowded, which makes conversation a challenge."
"I honestly feel like Ridgewood shouldn't allow outside seating because the sidewalk just isn't big enough"
"The only thing I didn't like was the parking ticket."
"Over priced Dive."
Value
Pros:
"I highly recommend Steel Wheel and can't wait to go back!"
"I’d highly recommend this place!"
"Good choice for dinner with young kids."
"Prices are not too bad for a Ridgewood restaurant"
"Lunch was excellent (Black bean burger and a side salad, Honey Chicken sandwich w truffle fries) and not ridiculously over priced."
"The menu is extensive with several high quality dishes."
"Ridgewood Gem! This place has it all - an excellent selection of drinks and food, always with music to set the perfect vibe"
Cons:
"I think they use salmon portions not a good idea for the price they charge."
"But for a of a 100 dollars for horrible food and nothing special serve we won’t be back."
"My salad however left much to be desired. I know what it cost obviously beforehand but the wasn’t enough on my plate to justify $25."
"We were told we were only allowed to stay for 90 minutes"
"I thought steel wheel was a luxurious tavern but really it is just an overpriced dive bar"
"How could you charge 8 dollars for a Narragansett draft?"