Dim Sum House by Jane G's - University City Reviews Summary

Food Quality

Pros:

• "Tasty food! Large sharable portions with plenty to choose from."
• "Really tasty and well made Chinese offerings, soup dumplings are amazing and so are the pork pancakes."
• "Every dish I've tried there has been excellent."
• "The fried rice is delicious!!! Very great food!"
• "Food was really good."
• "Everything was hot and flavorful."
• "The food was delicious. I'd say it's better than your average dim sum place."

Cons:

• "Each time I order was wrong and the soup I ordered have fat More Than beef meat."
• "The Mei Fun was way way to salty and had absolutely no other flavor."
• "The bok choy and mushrooms were cold when we received them."
• "The shrimp dumplings were mediocre."
• "The soup dumplings were the only disappointment. They were luke warm and did not contain any 'soup'."
• "The shrimp don’t seem fresh and don’t have a great taste."
• "The Dan Dan noodles were not upto par because the noodles tastes old and were very soggy."

Service

Pros:

• "The service staff are fast and prompt, and food comes out at a lighting pace."
• "Service was great and the food was great."
• "Service was kind and attentive."
• "The staff was extremely helpful from the bar tender (Nicole) to the waitress and the runners."
• "Honestly, this level of customer service was AWESOME."
• "Service was great, the staff was friendly and attentive."
• "Service was friendly and attentive."

Cons:

• "The servers avoid eye contact when you need something."
• "Feeling unfairly treated and sensing an uncomfortable vibe from the hostess, we decided to cut our visit short."
• "The workers lack manners none say excuse me before reaching over you they just take plates off the table in the middle of conversations without asking."
• "Service was bad."
• "But I would not recommend to family or friends only based on how disappointed I was that they didn't want to make me comfortable."
• "Management needs to get their act together. Service is so bad."
• "The hostess was very rude when we asked for a different table."

Ambience

Pros:

• "It's more like an upscale boujee version of a dimsum place."
• "Aesthetically? This place is really nice."
• "Clean environment and modern decor."
• "Nice ambience and interior as well."
• "Great atmosphere for a group of friends, family, or a date."
• "I actually loved the atmosphere inside the restaurant."
• "The cozy atmosphere and friendly staff make for a comfortable dining experience."

Cons:

• "Just want to start off my comment with saying this establishment is very racist."
• "The place (except for the harsh lighting right above your table making you feel like you're being interrogated)."
• "It is pretty dark, loud, and not well laid out."
• "The food is very slow coming out of the kitchen, so be prepared to stay a while."
• "Made a reservation at 7pm. They emailed me and cancelled my reservation at 5:30pm without any explanation."
• "Parking is scarce in the area, try a few streets down and walk up."
• "This place is for the holier than though crowd, who think eating with chop sticks is cool."

Value

Pros:

• "Spent $30 for four plates of awesome food for two."
• "The menu is huge and it’s all good, so you’ll want to go back again and again to try everything."
• "Great deals for happy hour and attentive service."
• "Food despite its price is delicious you can tell everything is made fresh and from scratch."
• "Delicious vegan options!!! We left feeling happy and full."
• "Good food, reasonable prices and big portions."
• "The food was excellent & the portions were more than enough."

Cons:

• "But they changed their DoorDash range. I’m 10 blocks away and now I’m out of delivery range."
• "Spent about $118 on two people before tip. Worth it, but be careful since the menu doesn’t list prices."
• "Premium prices due to location, $30+ per person."
• "The prices are high for portion sizes but it was yummy so i excused it."
• "Relative pricey for dim sum."
• "Lobster sticky rice was $57, probably not worth it in retrospect though it was a cool dish."
• "Oh and the box of rice was almost 13.00...had it been delicious I wouldn't be cramping my fingers on this review."