La Casa Reviews Summary

Category: Latin American restaurant

Address: 54 Newark St., Hoboken, NJ 07030, USA

Phone: +12016837970

Rating: 4.6
based on 139 reviews.

Food Quality

Pros:

  • "Everything was so fresh and the bill was unbelievably inexpensive."
  • "Food is delicious and excellent value."
  • "Everything my husband and I had here was excellent!"
  • "Great Spanish music..great service and great Spanish food..seating inside and outside as well..Had the sancocho and a meat enpanada..Yummm..love this place.."
  • "The food here is delicious. The ambiance is great."
  • "The food was top notch and full of flavor."
  • "The food is amazing. My wife and I had the best bistec empanizado we've ever eaten."

Cons:

  • "The chicken dish I ordered was about 3/10 barely edible because it was also dry."
  • "The beef empanadas were very hard, the meat in the empanadas was also dry."
  • "This place is disgusting. I had a roach in my beans and a piece of black hair in my rice."
  • "After eating...the beef within the empanada and the oil used to fry the empanada and plantains was OLD and the meat used was not prepared properly."
  • "Tostones we’re hard hard. You could not eat them. The chicken was tasteless."
  • "Ate moros last night and puked my guts out this morning."
  • "The food is absolutely terrible. There’s absolutely no flavor."

Customer Service

Pros:

  • "Awesome place, awesome food! We went twice during my cousin's wedding weekend, ended up meeting the owner."
  • "The servers are very friendly."
  • "Service was friendly and responsive."
  • "The staff is super friendly and attentive, the food is always amazing and fresh."
  • "Amazing food and excellent customer service."
  • "Good customer service. I will definitely recommend and visit again."
  • "The entire team were welcoming and happy to assist."

Cons:

  • "HORRIBLE CUSTOMER SERVICE AND EXTREMELY OVERPRICED !!"
  • "What got me upset was the mandatory gratuity."
  • "Worst customer service got ripped off we order to small picadas and one of them they didn’t have tostones nor yuca and on both no chicharrón de pollo."
  • "The server was rude regarding the switch up, and the staff was after that."
  • "Our server had forgotten that I ordered a limeade and halfway through the meal had to remind him."
  • "I had no choice but to leave one star, I would have left none, I should have thoroughly read the reviews as the common denominator in them is about customer service and forgetting orders."
  • "During times like these, it is alarming to know that this restaurant couldn't give us a phone call to cancel the order."

Ambiance and Atmosphere

Pros:

  • "The indoor dining area is dark but this adds a nice charm to it."
  • "This place is such a gem! Amazing staff, food to drool over, and prices to keep you coming back."
  • "The restaurant itself has a great atmosphere (though small, not ideal for large groups)."
  • "This place is amazing. Has very secluded atmosphere, wonderful music and lovely interior."
  • "The music and atmosphere were top-notch, creating a relaxed and inviting vibe."
  • "The setting is absolutely beautiful inside."
  • "The ambiance was wonderful, it’s such a cute little romantic spot to go to."

Cons:

  • "Inside is small though so it can be a bit uncomfortable during popular times."
  • "The dining area is very dark, and the floor doesn’t look clean, especially the bathroom area."
  • "Parking can be tough."
  • "The place is very small. There are some outdoor seatings on a narrow side walk."
  • "I think what bothered me most was how cramped our seating was, also the overall cleanliness."
  • "Only drawback to this place is that it is a bit small, so if you have a party bigger than 4, be patient."
  • "It's super small inside, but I guess thats normal in hoboken (?) Im not a local there so I wouldn't really know."

Value for Money

Pros:

  • "For the price, the portions were very generous, will return."
  • "The prices were extremely affordable for it being in the Hoboken area."
  • "Best foods, delicious foods, fresh Orange Juice, daily lunch plate under $10."
  • "Food is outstanding! The staff are very welcoming and attentive and the owner is so involved great to see the love behind it highly highly recommend!"
  • "Delicious food at unbeatable prices."
  • "For all of this food, we paid $32, which includes tax and tip. Pretty great deal."
  • "One of the best found restaurant in NJ. Amazing food at an economic price range!"

Cons:

  • "None of the food was worth the price."
  • "The price on the website is not accurate. They charge you $3 to $4 more for everything."
  • "I bought chicken empanadas and a small OJ. The empanadas were okay at best but the OJ was $7.50!!"
  • "Was served old rice that was sticking together the food tasted like salt was added to cover the refrigerated taste my friends tasted and also realized the food I was served was not fresh and the owner was very rude."
  • "There are several dishes that are only available certain days of the week which is kinda annoying."
  • "They forgot our soda's (it's BYOB)."
  • "We didn’t receive utensils either."

Thanks! Your review is awaiting moderation.