Address: 470 Tonnelle Ave, Jersey City, NJ 07307, USA
Phone: +12019631441
Rating: 4.4
based on 176 reviews.
Food Quality
Pros:
"These are ranked the best burgers in NJ and among the best in the country for a reason."
"Delicious burgers that put white castle to shame."
"The food was phenomenal. The burgers were juicy and full of flavor."
"The hamburguers are amazing and addictive."
"Burgers at it's best."
"The burgers had a great taste and the fries were nice and crispy, and the chocolate shake tasted amazing."
"The burgers are made to order and fantastic Smashburger."
Cons:
"The burgers could use some work not enough onions to smother the flavor in the burger buns could have been steamed better."
"The burgers are greasy and have very little flavor unless you add ketchup."
"The meat on this cheese burger is totally raw All the way through."
"Their patties are rubber now that they let them sit on the stove until you come in."
"After 2 burgers, I had enough as I was disappointed."
"The burgers were pre cooked which is sad because sliders only take minutes to cook."
"The burger was okay the bacon was undercooked."
Service
Pros:
"Great food and better service then anyone ever in my passings threw this country...place cooks your order in front of you right then plus it's alway's fresh."
"I can definitely say customer service is on the top of their list."
"Super friendly staff and yummy burgers."
"The service was very hospitable."
"Good customer service."
"Staff is friendly and fast."
"As always, a super friendly staff with old-school vibes."
Cons:
"Lady ignored me to handle 6 guys who arrived the same time which i get but ended up sitting there patiently for 20 minutes, then walked out."
"The sign on the wall said no smoking two employees we're smoking and kitchen the place was dirty info bad language was used as if it's okay what a turn off I had a bad experience at sucking."
"Bad customer service. We arrived at 8:30pm and they close at 9pm. Pretty much we were rush to order."
"The service was pretty rude."
"Attention and customer service is lacking."
"Called today and placed an order for pick up... he hangs up while I was talking. RUDE!"
"EVERY TIME I come here they mess my order up."
Value
Pros:
"For a special you get 3 cheeseburger large fries and a medium drink for 8 dollars."
"The prices are better than reasonable (cash only) and the food is great."
"Defiantly worth the stop, not sure if they are really bucket list/best burger worthy burgers, but they are 100% worth the $$ and the place itself is historic and does not disappoint."
"Cheap, fast, and delicious."
"Get the special, 3 cheeseburgers, fries and drink for $6 And change. Can't beat it."
"Super cheap prices, only $1.30 for a burger!"
"You can still get filled up for under $10."
Cons:
"Unfortunately you can only pay with cash."
"Good food only problem was the pricing. It was always comparable with white castle. Now they have raised their prices with no apparent reason which is disappointing."
"Prices are too high, with no drink refills."
"Pricey."
"I find a little expensive for the size of the meal but they make up on the quality of the food."
"Having to pay by cash is ridiculous as we are on the 22nd century with transactions that can be performed over the cell phone."
"Lost a start because there onion rings were nothing special regular frozen onion rings you can find every where."
Atmosphere
Pros:
"This liitle diner is a throwback from the new yorjs worlds fair. All these years and its almost unchanged."
"And All American classic place outdated and very nostalgic for those that grew up in and around Jersey City if you haven't been there once you're missing original sliders that's what they're burgers should be called."
"It's really iconic, and I hope it's there for another 40 years and more."
"A real time capsule, the atmosphere is old school New Jersey diner."
"Old skool classic, off the beaten path dinner with history and charm."
"As for the atmosphere, it definitely feels like a time capsule of the 30s."
"The atmosphere is amazing looks so clean and vintage."
Cons:
"The restaurant is really gross and dirty."
"Grill was filthy and I could see the cook smoking inside in the main kitchen."
"The entire area looks like a construction staging area for all of Manhattan... the perfect place to hide a treasure."
"Place is old, kind of run down and cold."
"It's so divey, and grungy."
"Save yourself the time. The kitchen is filthy, I literally saw a rat walking by the garbage can, you can see the years of build up that has been neglected."
"This place implodes the second there are more than a few people trying to order."
Accessibility
Pros:
"Parking spaces available in the side street."
"The only drawback is it's not easy to get to this restaurant without a car, but there's plenty of parking if you do have access to a car."
"White Mana is a must if you are in the North Eastern New Jersey area."
Cons:
"Unfortunately you can only pay with cash."
"Location is a bit of a PITA at rush hour, though, as Tonelle Avenue is a divided highway and the area is saturated with cars."
"It's CASH ONLY, but there's an ATM (with a modest fee) right inside."
"Having to pay by cash is ridiculous as we are on the 22nd century with transactions that can be performed over the cell phone."