IHOP Reviews Summary

Food Quality

Pros:

• "The breakfast potatoes were very good."
• "The food itself was excellent and they have a new and wide menu."
• "Everyone always seems to enjoy their breakfast when we eat at IHOP."
• "The omelets were crafted with care, featuring fresh ingredients that elevated the overall dining experience."
• "The new protein pancakes are delicious."
• "The pancakes were really good."
• "Their pancakes and waffles are so incredibly fluffy and warm, and their breakfast food is to die for."

Cons:

• "Food were cold, salad came with meal."
• "Grossest burger I ever had."
• "What I received was doughy flour cakes. No taste, under cooked....definitely not what I wanted and remembered!"
• "Hot cakes were the worst even though that's their specialty ( too thick)."
• "The fruit tasted fake and made the pancakes low quality."
• "The food wasn’t even cooked right."
• "The ham was burnt The bacon was burnt Hash browns was so hard and old .. the only thing that was fresh was the pancakes the eggs had to be old I eat eggs every morning and never have a gas reaction from them."

Service

Pros:

• "Our waitress was very friendly and attentive."
• "Quick friendly service. extremely helpful staff and have yet to mess up any orders I've gotten ☺️"
• "Service was good. Food was good. Plenty of parking. Lighting is good. Clean. Quiet."
• "Wow! Let me tell you. If you want to be treated like family this is the place."
• "Their customer service is fantastic and all their servers are really attentive."
• "The waitress was very attentive and making small talk with the children and family."
• "Wish I could remember our servers name, but she had such a great personality, was very helpful with menu items and sharing and helped us get in and out quickly bc we had somewhere to be in a short time. And of course the food was delicious too."

Cons:

• "Worst service and food ever. Our server's name was Will. He didn't care, didn't ask how it was, barely came to the table."
• "Poor management of wait list."
• "Staff is incompetent. Walked by 6 times before asking if we needed anything...my glass was sitting at the end of the table empty for 10 minutes."
• "We stood at the front to pay, again not being able to locate our server, who was sitting in the corner talking to her friend."
• "Customer service is horrible, the food is less than anything 'good.' This location would be better if it was shutdown."
• "The person who brings out the order was super rude."
• "VERY BAD SERVICE I HOPE THEY GET BETTER"

Cleanliness

Pros:

• "Place was very clean and friendly."
• "The manager was so sweet and very attentive."
• "Very clean."
• "The outside dining was clean and spaced far apart."
• "This is the cleanest Ihop I've ever been to!"
• "Clean environment and the staff knows their job description."
• "Bathrooms clean."