Hamilton Cove Reviews Summary

Management and Staff

Pros:

• "Most people in management office are awesome."
• "Dan in the management office is super easy to talk to when I have any questions or suggestions."
• "Steve in leasing was very helpful, knowledgable, accommodating and quick when we decided to move into this new luxury apartment building."
• "The staff has been attentive every step of the way. They communicate with the residents and are committed to making this an inviting home!"
• "Colleen is excellent--helping with everything including even giving me referrals to where to buy the little beautiful succulent plants that they have in the lobby."
• "The concierge staff has been helpful, management office has always been responsive."
• "Victor is the greatest facility manager I’ve seen and is also super dedicated to the residents."

Cons:

• "The manager has a horrible attitude and seems to be racist or uncomfortable if you are not light skinned."
• "Terrible management who can’t even tell who lives in the building."
• "If you ever have an issue and write an email to management do not expect a response."
• "Place is a literal joke. No security and HORRIBLE management."
• "The management team is awful and do not support with concerns and inquiries."
• "Unfriendly management office."
• "Awful, completely incompetent management team."

Amenities

Pros:

• "The building as state-of-the-art amenities including a gym (which is key spotless compared to most other buildings I’ve lived in)."
• "The amenities are top notch, the gym especially is never crowded."
• "The building is super clean and safe, beautiful with great amenities and my apartment was sparkling upon move in."
• "The building looks amazing from the outside and the amenities are beautiful on the inside! I've never seen a gym like this before in any apartment complex!"
• "Buildings often say pet friendly but this one most certainly exceeded their meaning of being pet friendly."
• "The building has a great gym, pool, golf sim and views of nyc."
• "The apartments and amenities are amazing and speak for themselves."

Cons:

• "The building also claims to have 'pet friendly amenities', but other than a grooming station, THERE ARE ZERO PET AMENITIES HERE."
• "All pictures look extremely nice but not a thing works besides the gym (which didn’t have AC for most of the summer)."
• "Flies, mice and lanternflies. We didn’t know how to get rid of them all."
• "Every tv in the common rooms don’t work, theatre room consistently broken, golf simulator has been broken for as long as I can remember."
• "There are stringent rules for residents, insane charges over and above the amenity fee to use 'common areas' and 'cabanas' at the pool which are just a small couch."
• "Although there are exhaust hoods inside apartments, they are useless, and windows do not open enough to properly ventilate."
• "Oh and they also have a bug problem and I hear rats running through the walls."

Security and Safety

Pros:

• "The building is super clean and safe, beautiful with great amenities and my apartment was sparkling upon move in."
• "The outdoor/indoor community areas are beautiful! very well maintained and kept clean."

Cons:

• "Warning. They are going to try to rip off your application fee."
• "Railings in elevators broke twice in front of me, they literally fell to the floor when i was inside."
• "Place is a literal joke. No security and HORRIBLE management."
• "Lack of security in Tower B where there is no concierge so anyone and everyone can (and does) walk in and use the building's facilities including the gym."
• "No security and HORRIBLE management."
• "For starters, there is basically ZERO security here. From the front desk to the mail room, and the gym it's basically open to whomever, whenever."
• "No security, no 24/7 concierge, residents smoke in the building."

Price and Value

Pros:

• "But, rent is only expensive if price is your only money lens."
• "But above all, living at Hamilton Cove has given me peace of mind."
• "The brand new building has a long list of well maintained amenities that come at a great price."

Cons:

• "Actually, Hamilton Cove isn't affordable if you don't make 100k."
• "The lease renewal HC sent me had a 25% increase (from $3045 to $3800)."
• "Rent was initially raised over 30%, only went down when the census did but it’s still over $1000 a month increase."
• "When lease is up, you will have to move, pay 2-3 thousands in moving expenses, might as well keep some of your moving boxes, because the longest lease is now 15 months."
• "Overall, I felt like I am offering them to pay $700, not $3200."
• "Last but not least - unjustifiable rent increases."
• "Inability to negotiate the price as there is no one sane to negotiate with."