Mazaj Lebanese Restaurant Reviews Summary

Category: Lebanese restaurant Paterson, New Jersey

Address: 1255 Madison Ave, Paterson, NJ 07503, USA

Phone: +19732787559

Rating: 3.6
based on 124 reviews.

Food Quality

Pros:

  • "I recommend anyone who wants to eat a high quality and tasty Lebanese food to visit this lovely place."
  • "The food was amazing."
  • "Absolutely fantastic food, ridiculously DELICIOUS!"
  • "The food is phenomenal."
  • "Food was very good, fresh and tasty."
  • "The quality of every dish was full of flavor and absolutely delicious."
  • "Excellent food! The meat was cooked perfectly and the flavors in every dish were amazing!"

Cons:

  • "The food is always cold and they take forever to come to your table."
  • "The food was good, not the best experience of lebanese food."
  • "This place is so pricy, food was not all that."
  • "The food is no where near lebanese, expensive for paterson."
  • "Food was bad.. the French fries were so thin they felt like I was eating plastic.. the taboule was so salty."
  • "Very disgusting the food was dry, old and burned."
  • "Kofta is very dry. My beef shawerma is very chewy and dry."

Service

Pros:

  • "The owner and management treat you like family."
  • "Manager and waiters are very courteous too."
  • "Delicious food, awesome ambiance and great service."
  • "The service was great."
  • "The owner and staff are incredibly friendly and welcoming."
  • "The staff and management truly make you feel at home and are extremely generous."
  • "The service staff were friendly, kind, and attentive."

Cons:

  • "The service here is horrible. Plain and simple."
  • "The service is trash."
  • "Service is ok but the old arab guy who runs the place is nice and makes exceptions for you if you are not satisfied."
  • "Horrible service. I got to the restaurant before it was busy, ordered my food & an hour later still no food."
  • "They have the bad service ever! We order 4 hookahs 2 of them even didnโ€™t come to the table! One of them is not working! Server was so poor and gratuity was included! We payed 116$ for nothing!!!"
  • "Service was slow and disorganized."
  • "Waited 20 minutes to be served, waitresses seem like they were upset or mad."

Ambiance

Pros:

  • "Great outdoor area to chill and enjoy company."
  • "Love this place! They offer three seating areas: outside (when it's warm obviously) and two indoor. One indoor area is more of a cafe style and the other is more of a lounge with a DJ and belly dancer."
  • "The ambience in the outdoor seating area was also great, with lots of plants and fun music."
  • "This is a wonderful place for outdoor dining. The garden is beautiful and very clean and the ambiance is lovely."
  • "The environment here is relaxing and calm which I liked."
  • "It was a very nice atmosphere."
  • "Excellent atmosphere and very good service."

Cons:

  • "The place is small, the food is not good, very little portion too, very overpriced."
  • "The show we saw seemed like we were in a strip club, seriously??"
  • "Bad experience food was cold and the waiter was so ill-mannered."
  • "The DJ played a variety of music, mostly rap, which really sucked, there was no dance floor."
  • "Dj and vibes were good until we started seeing like 3 mothers with 3 different babies with them."
  • "The place is nice but honestly I didnt like the atmosphere."
  • "And floor is vary sticky the glass has never been cleaned ๐Ÿงผ."

Management

Pros:

  • "Compare to before a great staff service and very improved 'well managed' clean & safe(specially due to pandemics)."
  • "Mazaj is led by Rola who is accommodating, caring, and friendly who always makes sure every experience here memorable that will keep you coming back!"
  • "Thank God to the lady manager she knows how to run the business."
  • "New management! Improved service and great food and hookah."
  • "Great service and management especially Roula she's beyond kind."
  • "They went above and beyond to make sure we got everything we needed."
  • "The staff is super friendly and went above and beyond to meet all of our needs."

Cons:

  • "Management? nowhere to be found!!"
  • "Their quantity of the food is changed... manager (lady) is not ready to face the guest hiding behind of wall..."
  • "Disrespectful staff I went in for a birthday party and the security guard at the front door started touching one of the girls."
  • "The manager is very rude."
  • "Owner was rude as hell and let people in, in front of me and told me it was closed after letting numerous people in."
  • "Rola the manager has a terrible attitude."
  • "Their manager also got into an altercation with the people sitting next to us which lead to a lot of profanity and obscene language from her part."

Value

Pros:

  • "The prices are also very good considering Jersey is an expensive place."

Cons:

  • "They use way too much plastic! Plastic cups for every sauce. All the bread comes in plastic bags. And they give you plastic water bottles."
  • "This place is so pricy, food was not all that."
  • "Crazy expensive. Just for the fact of going they already charge you a lot of money."
  • "Parking is hard to find on the Street that's why they charge 5 dollars to park in their parking lot."
  • "Does this look like a 4 person serving? Overpriced food with small portions and taste was bland."
  • "Overpriced food with small portions."
  • "This place is an absolute scam. I came with my family of 4, we ended up paying more than $200 for the worst experience."

Hygiene

Pros:

  • "The food is the best Middle Eastern Restaurant in the Paterson and they are very clean."

Cons:

  • "Place is not sanitized by any means."
  • "They gave me my hookah and I can see it all dirty from not cleaning them."
  • "Found hair in my food twice!"
  • "Cleaned our table with wipes and the whole entire wipe turned black from how dirty they table was."
  • "And floor is vary sticky the glass has never been cleaned ๐Ÿงผ."

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