TGI Fridays Reviews Summary

Food Quality

Pros:

• "Food was phenomenal, steak was cooked to perfection."
• "Food was delicious, service was impeccable."
• "I had the dragon glaze salmon (absolute perfection) and I attempted their Barbados Rum Punch (highly recommend trying it frozen!)."
• "Opted for their new menu item: Swiss Mushroom burger cooked to perfection, juicy and on the money medium-rare."
• "The steak was cooked perfect and seasoned well."
• "Our food was delicious, burgers were perfectly cooked."
• "The food is always good, cooked to order perfectly."

Cons:

• "Food was way over cooked fried chicken sandwich was dark and hard."
• "TGIF, is not the same... the food is processed."
• "The steak was tough and gristly with a very sickly sweet sauce."
• "The chicken was over cooked to the point of being hard."
• "The food sucked and it was cold."
• "The Wings was DRY, the Chips for the dips are STALE."
• "The wings were old, cold, hard as bricks and just had new sauce put on them."

Service

Pros:

• "Service for endless appetizers started slow to get the first round of food out, but the second and following rounds for our table of six came very quickly."
• "Our server Nicole had the best attitude ever was informative and friendly."
• "Our server John gave us recommendations on drinks and they were actually really good."
• "Fantastic experience with the staff ESPECIALLY our waitress!"
• "Our server Nichole (thin and blonde artistic type) was absolutely phenomenal!"
• "Our server Stephanie was super fast, efficient and attentive and was the start of the experience."
• "Our server was great and friendly."

Cons:

• "Service was VERY SLOW and it was NOT THAT BUSY on a sat at 2pm."
• "The rude waitress that asked if we were ready to order every minute and a half."
• "Waitress messed up my husbands order."
• "After ordering our food, it was an excessive wait."
• "It took FOREVER for her to take our orders and bring us the check."
• "Waitress was slow and rude getting food even lied to me and rolled her eyes at us."
• "It took 10 minutes for someone to realize that me and my husband were standing at the door."

Atmosphere

Pros:

• "Great atmosphere & the manager I think her name was mary. Accommodated my food allergies & dinner was great."
• "The atmosphere is peaceful and non chaotic."
• "From the moment I walked in to the moment I left I was in awe of the atmosphere. The manager Mary, Deena & Carol are holding that place down."
• "It’s a very comfortable atmosphere and I recommend the place nostalgically, it’s always Friday at Fridays."
• "Location was very clean and had a pleasing atmosphere."
• "The atmosphere was warm and inviting."
• "The newer vibe after the renovation is so much more open and relaxed."

Cons:

• "The inside is not very good looking the seats in front of us had food all over them."
• "Some Fridays restaurants I like... I've never cared for this one; it's very sterile somehow."
• "Very disappointed there were ants all over the table."
• "The vibe was off. The music was too loud."
• "Whats to say... It's Fridays... but this one is probably the worst of the worst."
• "This Friday's used to be dark, dingy, and straight up gross."
• "The wait staff was goofing off, they played two songs at once over the music speakers."

Price

Pros:

• "They have certain happy hour drinks all day which is a plus."
• "When you're a TGIF Points member, you get free chips and salsa which is great cuz I love chips and salsa."
• "They have daily specials during the week. Very good."
• "Nice selection of drinks and good prices."

Cons:

• "While we understand inflation we felt the food was more expensive them in the past."
• "There is no reason a plain old cheese burger should cost 12 dollars."
• "With the newest changes to the menu (prices-no more 2 for 20- higher app prices and more.)"
• "On our bill it said that a 15% tip on a $30 check was $11 dollars!"
• "I spent 80 bucks on food and delivery tip/fees and it was garbage. Waste on money."
• "Don't get the drink desserts. Little to no alcohol and not worth $8.50."
• "And the price was outrageous!!!!!!!! $50ish bucks... It wasn't worth it."

Management

Pros:

• "Great atmosphere & the manager I think her name was mary. Accommodated my food allergies & dinner was great."
• "We will for sure be returning thanks to the manager Mike."
• "From the moment I walked in to the moment I left I was in awe of the atmosphere. The manager Mary, Deena & Carol are holding that place down."
• "We had an awesome experience thanks to the manager Mike. He is very nice and extremely helpful with a good attitude!"
• "Alysa the manager is wonderful! She goes above and beyond for me each time I come in."
• "Manager Mike came to the table and greeted me smile and asked if there was any issues after telling him the problems he did everything in his power to make my meal more enjoyable."
• "Really well run Fridays. Manager checked in at every table to ensure happiness."

Cons:

• "It really seems management doesn't care what goes on in the restaurant."
• "The manager sucks."
• "Under staffed and under qualified, two reasons why managers lose their jobs!"
• "The night manager that we spoke with was very rude and didn't care."
• "When we spoke with the manager she told us well let me know if you want me to bring the food out or not and turned around and walked away."
• "I am very disappointed with the manager I will take my $200 business elsewhere until she is no longer there."
• "Not impressed and def not planning any return trips any time soon."