Hills of Herat Basking Ridge Reviews Summary

Food Quality

Pros:

• "The mantu was steamed to perfection and had amazing flavor to it."
• "Every single appetizer, entree, dessert is a burst of flavors, spices, & joy."
• "The depth of flavor in all the dishes was beyond expectations!"
• "The food was fantastic, delicious and flavorful."
• "The food was DELICIOUS! We really enjoyed our meal and the portion was very generous."
• "The food was delicious!!! I had the lamb shank and rice."
• "The most tender meats paired with flavorful sides are a testament to the chef's expertise."

Cons:

• "Steak was under cooked with no flavor."
• "The restaurant also didn’t have two items we asked for, served undercooked beef, the tomatoes were undercooked in the qorma."
• "The chicken kabob was flavorless and just tasted plain weird."
• "The kabuli pulao didn’t even have any salt so forget flavor and the carrots and raisins weren’t incorporated in the rice - just thrown on the side."
• "So first off, the food was tasteless and bland."
• "They messed up the Ribeye ($46) I ordered Rare and it came out Well Done."
• "We did not like the smoked cherry chocolate so we sent it back."

Service

Pros:

• "Our waitress Ann did a good job on providing an amazing service."
• "Muhammed, our server at Hills of Herat, provided an exceptional dining experience."
• "Exceptional customer service."
• "The service was friendly."
• "From the moment you step inside, you're greeted with warm smiles and genuine hospitality, making you feel right at home."
• "Our server was Hala and she did a wonderful job recommending and explaining dishes when we asked."
• "The staff and owner were incredibly hospitable and accommodating."

Cons:

• "Firstly, the service is atrocious."
• "She refused to make eye contact and ignored us for the rest of the evening."
• "The service was a bit slow because of how busy it was."
• "Very appalled over the fact it is called a 'halal' restaurant with 'halal' food and yet they allow alcohol."
• "The waitress, Anne, did not look happy to be there and rolled her eyes when I asked for a clarification and changed my order."
• "Service, although it was friendly & well meaning, poorly managed & was really hit or miss!"
• "Service unacceptable. We know weekends are always crowded with all restaurants but still other restaurants know how to handle that."

Ambiance

Pros:

• "The general ambiance of the restaurant as a whole was amazing too."
• "The calming and elegant ambiance."
• "From the moment you step foot into Hills Of Herat, you are enveloped by an ambiance that exudes warmth and comfort."
• "It's cozy and inviting, with beautiful artwork and decorations that reflect the rich culture of Afghanistan."
• "The ambiance of the restaurant is immaculate. It's a vibe."
• "The beautiful interior made it clear we were in for a memorable evening."
• "The ambiance was great with nice lighting and just a great vibe."

Cons:

• "Not sure if this is the ONLY compelling reason to dine-in, since could not really enjoy due to the overall poor atmosphere."
• "It was super loud/noisy since tables are too close to each other & super packed!"
• "The restaurant was very cold not just because my pants were wet from the drink falling on me."

Value

Pros:

• "Portion sizes at Hills Of Herat are generous, ensuring that every visit is a feast fit for royalty."
• "The entree portions were delicious and large enough to have leftovers to take home."
• "Definitely worth the price."

Cons:

• "Overpriced and small portions. And the worst part is they add 20% tip on their own!"
• "The restaurant is definitely on the pricey side and easily $100 for two ppl if u order an appetizer, entree and drink."
• "36$ for 4 small bite size pieces of lamb and a small portion of rice."
• "Food was decent, though the portion size was surprisingly small for the price."
• "The only small thing was the portion size; given the price, I felt the portion size was a little less."