Address: Basement Bar, 17 John St, New York, NY 10038, USA
Phone: +16464146223
Rating: 4.4
based on 226 reviews.
Food Quality
Pros:
"The food was lovely and big portions."
"Burger was made how I wanted and was very juicy but chargrilled around the edges. Just perfect."
"So the food was really nice."
"The drinks were good and the food was pretty good as well."
"The food was good, although not many options."
"The food is so good, I go there for the soups and the beers but everything is amazing."
"The food was incredibly good!"
Cons:
"An overpriced tourist trap. Food bang average with extortionate prices."
"Food was fine but not great. Broiled clams were mediocre."
"The food is okay, not super flavorful."
"The food was bland. I would not come back to this place."
"The kebab was so salty it was impossible to eat."
"The food is a little expensive for the quality that was severed during my visit."
"Food was cold and the fish portions were tiny. Food was a touch greasy too."
Service
Pros:
"The bartenders, servers, and all the staff are amazing!!"
"Service really good."
"The atmosphere was great, the food was great, and the staff was so accommodating."
"The bartenders are all really nice and very friendly."
"The entire staff that worked on Saturday during brunch was amazing."
"The staff was so friendly and attentive."
"The staff were really friendly and attentive."
Cons:
"The service is very very slow."
"Terrible service. This began as a good experience, but ended up miserable."
"Our server left and we were given a different server. She was useless."
"Service was slow, multiple items we ordered never showed."
"The food is mediocre and the service on weekends is absolutely abysmal."
"Service was terrible. None of the cocktails were available."
"Terrible customer service. Waiter basically took our order and then disappeared for the duration of our meal."
Atmosphere
Pros:
"A wonderful experience that any Reds fan should be part of if in The City."
"Phenomenal Liverpool bar packed with authentic supporters."
"It's a traditional themed English pub, with a Liverpool / Liverpool FC theme."
"Good atmosphere, especially during Liverpool games."
"Great atmosphere, food looked good."
"The atmosphere was warm and welcoming."
"The atmosphere and vibe was truly amazing."
Cons:
"The place is great but management is starting to seem sketchy and okay with wrongdoings, sadly."
"However when we got there it just felt like any generic sports bar."
"No real atmosphere and staff don't seem very interested."
"Dark, dismal, seen better days, needs sprucing up."
"This basement bar looks nice, but has a weird basement bar smell."
"Place was okay, but the tiny doorman was an a hole."
"Absolutely terrible experience and ruined Christmas Day."
Price
Pros:
"Prices are reasonable for a New York bar."
"The drinks were pretty reasonable for a Manhattan Sports Bar."
"The steep prices are justified by large portions."
"Very reasonably priced menu for Manhattan. The sliced steak sandwich was fantastic."
"In spite of that we had excellent service, tasty food, and, best of all, the prices were reasonable, a real find in this over-priced area of New York city."
"Prices were good, the roof is nice."
"Good food at good prices."
Cons:
"The food is a little expensive for the quality that was severed during my visit."
"However the food (& drinks) was delicious (2 courses) but expensive for what it was."
"Also $15 for a tiny drink is outlandish."
"Charging supporters $50 entry for a match."
"The prices at Carragher's are way too high."
"The food is not worth the price either, you will get better food cheaper at most other pubs."
"Sadly we felt let down by the food and the extortionate tip we paid for what was not exceptional or excellent service."
Management
Pros:
"The manager is a good guy and a big Liverpool fan; alongside staff who are unbelievably friendly."
"Thank you for the great service and hospitality."
"The security guards are welcoming and do their job well."
"Staff welcomes you and they are super attentive."
"The staff is personable, attentive, accommodating and overall excellent!"
"Everyone was pleasant, with their chums, having a good time."
"The positive attitude and atmosphere inside Carraghers NYC is incredible!"
Cons:
"I requested a partial refund for our drinks and dinner that wasn't finished, but received no reply from the management."
"The place is great but management is starting to seem sketchy and okay with wrongdoings, sadly."
"Service is appalling, manager is a nice guy but completely clueless."
"I called the bar. Spoke to a manager. Told him what happened. He said I'll get a call the next day. Nobody called me the next day."
"At this stage the bar was in complete chaos with kids running around fighting with pool queues and the wcs in a complete mess."