Carragher's Reviews Summary

Category: Gastropub New York

Address: Basement Bar, 17 John St, New York, NY 10038, USA

Phone: +16464146223

Rating: 4.4
based on 226 reviews.

Food Quality

Pros:

  • "The food was lovely and big portions."
  • "Burger was made how I wanted and was very juicy but chargrilled around the edges. Just perfect."
  • "So the food was really nice."
  • "The drinks were good and the food was pretty good as well."
  • "The food was good, although not many options."
  • "The food is so good, I go there for the soups and the beers but everything is amazing."
  • "The food was incredibly good!"

Cons:

  • "An overpriced tourist trap. Food bang average with extortionate prices."
  • "Food was fine but not great. Broiled clams were mediocre."
  • "The food is okay, not super flavorful."
  • "The food was bland. I would not come back to this place."
  • "The kebab was so salty it was impossible to eat."
  • "The food is a little expensive for the quality that was severed during my visit."
  • "Food was cold and the fish portions were tiny. Food was a touch greasy too."

Service

Pros:

  • "The bartenders, servers, and all the staff are amazing!!"
  • "Service really good."
  • "The atmosphere was great, the food was great, and the staff was so accommodating."
  • "The bartenders are all really nice and very friendly."
  • "The entire staff that worked on Saturday during brunch was amazing."
  • "The staff was so friendly and attentive."
  • "The staff were really friendly and attentive."

Cons:

  • "The service is very very slow."
  • "Terrible service. This began as a good experience, but ended up miserable."
  • "Our server left and we were given a different server. She was useless."
  • "Service was slow, multiple items we ordered never showed."
  • "The food is mediocre and the service on weekends is absolutely abysmal."
  • "Service was terrible. None of the cocktails were available."
  • "Terrible customer service. Waiter basically took our order and then disappeared for the duration of our meal."

Atmosphere

Pros:

  • "A wonderful experience that any Reds fan should be part of if in The City."
  • "Phenomenal Liverpool bar packed with authentic supporters."
  • "It's a traditional themed English pub, with a Liverpool / Liverpool FC theme."
  • "Good atmosphere, especially during Liverpool games."
  • "Great atmosphere, food looked good."
  • "The atmosphere was warm and welcoming."
  • "The atmosphere and vibe was truly amazing."

Cons:

  • "The place is great but management is starting to seem sketchy and okay with wrongdoings, sadly."
  • "However when we got there it just felt like any generic sports bar."
  • "No real atmosphere and staff don't seem very interested."
  • "Dark, dismal, seen better days, needs sprucing up."
  • "This basement bar looks nice, but has a weird basement bar smell."
  • "Place was okay, but the tiny doorman was an a hole."
  • "Absolutely terrible experience and ruined Christmas Day."

Price

Pros:

  • "Prices are reasonable for a New York bar."
  • "The drinks were pretty reasonable for a Manhattan Sports Bar."
  • "The steep prices are justified by large portions."
  • "Very reasonably priced menu for Manhattan. The sliced steak sandwich was fantastic."
  • "In spite of that we had excellent service, tasty food, and, best of all, the prices were reasonable, a real find in this over-priced area of New York city."
  • "Prices were good, the roof is nice."
  • "Good food at good prices."

Cons:

  • "The food is a little expensive for the quality that was severed during my visit."
  • "However the food (& drinks) was delicious (2 courses) but expensive for what it was."
  • "Also $15 for a tiny drink is outlandish."
  • "Charging supporters $50 entry for a match."
  • "The prices at Carragher's are way too high."
  • "The food is not worth the price either, you will get better food cheaper at most other pubs."
  • "Sadly we felt let down by the food and the extortionate tip we paid for what was not exceptional or excellent service."

Management

Pros:

  • "The manager is a good guy and a big Liverpool fan; alongside staff who are unbelievably friendly."
  • "Thank you for the great service and hospitality."
  • "The security guards are welcoming and do their job well."
  • "Staff welcomes you and they are super attentive."
  • "The staff is personable, attentive, accommodating and overall excellent!"
  • "Everyone was pleasant, with their chums, having a good time."
  • "The positive attitude and atmosphere inside Carraghers NYC is incredible!"

Cons:

  • "I requested a partial refund for our drinks and dinner that wasn't finished, but received no reply from the management."
  • "The place is great but management is starting to seem sketchy and okay with wrongdoings, sadly."
  • "Service is appalling, manager is a nice guy but completely clueless."
  • "I called the bar. Spoke to a manager. Told him what happened. He said I'll get a call the next day. Nobody called me the next day."
  • "At this stage the bar was in complete chaos with kids running around fighting with pool queues and the wcs in a complete mess."
  • "Terrible customer service."
  • "But the staff are idiots. Extremely rude."

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