Toloache Reviews Summary

Category: Mexican restaurant New York

Address: 251 W 50th St, New York, NY 10019, USA

Phone: +12125811818

Rating: 4.4
based on 342 reviews.

Food Quality

Pros:

  • "Food is amazing, customer service is unparalleled."
  • "Both the quesadilla de tuétano and the flan were very delicious and flavorful!"
  • "The star of the night was the Bacalao Trufao."
  • "The black cod with spiced corn, mushrooms and black truffle was a delicious surprise on the menu."
  • "The carne asada tacos con queso were delicious and fresh. The meat was tender and seasoned well."
  • "The shrimp and lobster tacos were incredible!"
  • "The food was amazing and the service was exceptional!"

Cons:

  • "I have diarrhea after eating this guacamole."
  • "The meal was good, but didn't have any of the heat that Mexican food should have."
  • "The aguachile was rancid and spicy, probably not something the kitchen should serve if they had a chef."
  • "However, food is very average."
  • "Over priced cheap food."
  • "I recently dined at this establishment, and unfortunately, I must say the food left much to be desired. It was rather mediocre, lacking the flavors and quality one would expect."
  • "The food is not good! Although it is very difficult to find good Mexican food out of Mexico."

Service

Pros:

  • "The service was warm, charming, and speedy."
  • "The staff was really friendly."
  • "Our waitress was very attentive and the food/drink handlers were courteous and gracious."
  • "Staff is very good."
  • "Service is attentive and friendly."
  • "The service was exceptional."
  • "Service was exceptional, all the staff were very friendly and helpful."

Cons:

  • "Way understaffed on a Wednesday night in the theater district."
  • "We had to stare at our dishes for a while before someone (not our server) noticed and cleared them."
  • "We were unable to order more food or wine."
  • "Service is willing, but you can't bring me my beer after my appetizer (asked twice for it), and in a bottle."
  • "Waiters seemed impatient and annoyed to serve us."
  • "The service was poor. They brought the wrong food to the table."
  • "The only con I have is one of the managers, I have seen her in both locations, she’s very rude to her staff and condescending towards them and the guests."

Atmosphere

Pros:

  • "Beautiful atmosphere and outstanding food with a nice salsa music background."
  • "Such a great ambiance."
  • "Such a neat restaurant...cozy but trendy."
  • "The venue is beautiful. We sat upstairs and had a great view of some art and different fixtures downstairs."
  • "The restaurant itself was nicely decorated -- loved the walls & art, and the layout is tight, but cozy."
  • "It looks inviting inside, the staff were nice and attentive."
  • "The restaurant itself was nice, clean and with nice artwork around."

Cons:

  • "The space is quite crowded - the tables being crammed so close together."
  • "It was cold on the first floor because the restaurant’s door was being opened very often."
  • "Dinner was fun though the restaurant is really noisy. Upstairs was packed (good for business!) but seating was cramped."
  • "Seated upstairs, it felt like a cafeteria. Very tight, low ceiling and hardly any space among tables."
  • "This place is crowded and noisy!"
  • "I went here on a Tuesday evening and it was so crowded and absurdly loud you could not hear the people at your table."
  • "The place itself is a bit crowded and loud(but that is just New York)."

Value

Pros:

  • "Place won’t burn a hole in your pocket, still will give a good time."
  • "Prices are moderate for New York, but the service and food quality really made this place shine."
  • "You are not going to find these prices for this service anywhere else in the area."
  • "The plates and prices are very reasonable."
  • "I thought it offered good Mexican food at reasonable prices."
  • "NYC prices but at least the food and service we're excellent."
  • "The food that we *were* able to get was good."

Cons:

  • "The food was good but the portions are small and the prices are higher, compared to other places."
  • "For the price, the portions are a little less than adequate."
  • "The restaurant IS pricey, but to be expected for the location."
  • "The price however, was higher than it should be."
  • "An amazing place, although pricey, especially given that the portions are quite small."
  • "It's heavily overpriced for what you get."
  • "They charged $30 for dessert sample plate which includes bite size of 3 cakes and 3 mini churros. Desserts are $10 for full portion so really pricey."

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