"Food is amazing, customer service is unparalleled."
"Both the quesadilla de tuétano and the flan were very delicious and flavorful!"
"The star of the night was the Bacalao Trufao."
"The black cod with spiced corn, mushrooms and black truffle was a delicious surprise on the menu."
"The carne asada tacos con queso were delicious and fresh. The meat was tender and seasoned well."
"The shrimp and lobster tacos were incredible!"
"The food was amazing and the service was exceptional!"
Cons:
"I have diarrhea after eating this guacamole."
"The meal was good, but didn't have any of the heat that Mexican food should have."
"The aguachile was rancid and spicy, probably not something the kitchen should serve if they had a chef."
"However, food is very average."
"Over priced cheap food."
"I recently dined at this establishment, and unfortunately, I must say the food left much to be desired. It was rather mediocre, lacking the flavors and quality one would expect."
"The food is not good! Although it is very difficult to find good Mexican food out of Mexico."
Service
Pros:
"The service was warm, charming, and speedy."
"The staff was really friendly."
"Our waitress was very attentive and the food/drink handlers were courteous and gracious."
"Staff is very good."
"Service is attentive and friendly."
"The service was exceptional."
"Service was exceptional, all the staff were very friendly and helpful."
Cons:
"Way understaffed on a Wednesday night in the theater district."
"We had to stare at our dishes for a while before someone (not our server) noticed and cleared them."
"We were unable to order more food or wine."
"Service is willing, but you can't bring me my beer after my appetizer (asked twice for it), and in a bottle."
"Waiters seemed impatient and annoyed to serve us."
"The service was poor. They brought the wrong food to the table."
"The only con I have is one of the managers, I have seen her in both locations, she’s very rude to her staff and condescending towards them and the guests."
Atmosphere
Pros:
"Beautiful atmosphere and outstanding food with a nice salsa music background."
"Such a great ambiance."
"Such a neat restaurant...cozy but trendy."
"The venue is beautiful. We sat upstairs and had a great view of some art and different fixtures downstairs."
"The restaurant itself was nicely decorated -- loved the walls & art, and the layout is tight, but cozy."
"It looks inviting inside, the staff were nice and attentive."
"The restaurant itself was nice, clean and with nice artwork around."
Cons:
"The space is quite crowded - the tables being crammed so close together."
"It was cold on the first floor because the restaurant’s door was being opened very often."
"Dinner was fun though the restaurant is really noisy. Upstairs was packed (good for business!) but seating was cramped."
"Seated upstairs, it felt like a cafeteria. Very tight, low ceiling and hardly any space among tables."
"This place is crowded and noisy!"
"I went here on a Tuesday evening and it was so crowded and absurdly loud you could not hear the people at your table."
"The place itself is a bit crowded and loud(but that is just New York)."
Value
Pros:
"Place won’t burn a hole in your pocket, still will give a good time."
"Prices are moderate for New York, but the service and food quality really made this place shine."
"You are not going to find these prices for this service anywhere else in the area."
"The plates and prices are very reasonable."
"I thought it offered good Mexican food at reasonable prices."
"NYC prices but at least the food and service we're excellent."
"The food that we *were* able to get was good."
Cons:
"The food was good but the portions are small and the prices are higher, compared to other places."
"For the price, the portions are a little less than adequate."
"The restaurant IS pricey, but to be expected for the location."
"The price however, was higher than it should be."
"An amazing place, although pricey, especially given that the portions are quite small."
"It's heavily overpriced for what you get."
"They charged $30 for dessert sample plate which includes bite size of 3 cakes and 3 mini churros. Desserts are $10 for full portion so really pricey."