4 Every Occasion Cakes & Cupcakes Reviews Summary

Category: Bakery Philadelphia, Pennsylvania

Address: 1821 Cottman Ave, Philadelphia, PA 19111, USA

Phone: +12157222250

Rating: 4.6
based on 126 reviews.

Cake Taste and Flavor

Pros:

  • "The butter cream on this cake is the best buttercream I have ever tasted in my life."
  • "The strawberry cake actually taste like fresh strawberries."
  • "The cake was moist and packed with flavor."
  • "The pistachio and rum cakes are my favorites...oh wait, so is the carrot and lemon."
  • "The cakes are soooo moist and flavorful, that they taste as awesome as they look!!!"
  • "Ordered A BANANA PUDDING Cake and it was DELICIOUS!"
  • "The cake was moist, buttery, and it had the perfect amount of frosting."

Cons:

  • "I was really disappointed because I spent a lot of money on my cake and it just did not taste like birthday cake."
  • "The cake tasted like a lightly baked cornbread with extremely too much icing that I did not care for."
  • "Oh and the kids said their cookies taste like eggs (which I paid $5/cookie) and the cupcakes were dry so a waste of $223."
  • "However cake wise I feel like it’s a little dry… it reminds me of sponge cake which I’m not a fan of."
  • "The cake is slightly frozen some have felt stale once thawed out and for $7 a slice I want a better quality."
  • "Disappointed there cupcakes taste like they have been sitting for day. Wasn't good at all."
  • "The cake icing was cracked and the cake was very dry Im not sure what happened this this time it wasn't the same quality as before."

Customer Service

Pros:

  • "Amazing place, great customer service and the cake....delicious and beautiful."
  • "Customer Service is GREAT! The owner and staff are AMAZING!"
  • "Staff is sweet & super nice."
  • "Customer service is so gracious."
  • "Customer service was phenomenal and they gave us exactly what we ask for."
  • "Customer service is better then what you even get from Corporate America!!!"
  • "The customer service is superb."

Cons:

  • "I was directed to place order on their website, so I did but the girl explained they never received it."
  • "I was unable to make edits 2 days prior to pickup."
  • "The second time the customer again wasn't good at all, I was asking questions and the person I was speaking with really seem agitated with my questions."
  • "Unfortunately the communication is horrible."
  • "I called on April 30th to place an order for a custom cake for my rehearsal dinner and was directed to their website where I put in my request the same day. I never heard back from anyone."
  • "I called to reorder a cake that we purchased from them last year and the girl explained to me that they don't make that cake when I tried to tell her that we bought it there last year she got an attitude."
  • "THE OWNER attitude towards me was unacceptable...our entire conversation she spoke over me and barely let me get a word in and was very condescending."

Design and Customization

Pros:

  • "There has never been a cake design I have brought to her that she couldn't replicate exactly."
  • "The design and details for each cake is fantastic."
  • "The cakes look just as amazing as they taste oh and every treat is entirely edible no cardboard is used."
  • "The custom cakes are very detailed."
  • "They are created and sculpted to your specifications."
  • "They create an exact copy of anything you’re looking to re-create or they can freestyle."
  • "Every Cake is Skillfully Designed, Customized and Professionally made to fit any Occasion."

Cons:

  • "However I ask the cake designer to create me a one of a kind cake from her imagination. I did not want a cake that i had seen before, when the baker asked what i wanted or didn't want. I just saw a picture where she gave someone my identical cake."
  • "My cake on the outside was nice but on the inside it was horrible and DID NOT look like the picture i sent, which should have!!!!"
  • "They spelled the name on my birthday cake INCORRECTLY even with having the correct spelling on their receipt!"
  • "I paid $250 for the one tiered baby Shark cake. She charged the other person $300 for a two tiered cake. If i wanted a mocked cake i would have gone to the market and paid $40 for a cake."
  • "Any baker should know a layer cake should be sliced and the white layer should have been in the middle!!!"

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