Flash Mobile Detailing Reviews Summary

Professionalism and Expertise

Pros:

• "I am always nervous to let someone else wash my car, but after 5 minutes of talking to John i could tell this was a well educated team!"
• "Danielle in the office always gets me scheduled quickly and the guys are amazing and so professional!"
• "The guys were awesome. Punctual and respectful with vehicle and had it done within a reasonable time frame!"
• "Their crew was very kind, professional and hard working."
• "Their communication was impeccable and they made me feel more than confident that my car was in good hands."
• "The owner is very easy to work with, keeps communication throughout the whole process and is honest."
• "John, the owner, was very thorough and explained exactly the process Brian and Andrew were going to do."

Cons:

• "Didn’t like a different kid tell me he liked my clutch? I don’t even know if he worked there young guys hanging around I don’t know but I never went back and never heard from them be careful leaving your car just my experience."

Quality of Service

Pros:

• "Would definitely use Flash Mobile for future services."
• "I recommend Flash to everyone for all thing mobile detailing!"
• "I highly recommend this company and their employees!"
• "I am beyond impressed. Highly recommend. U guys ROCK."
• "They spent a lot of time on my car to make sure the detail was done correctly and perfectly."
• "11 out of 10 would recommend this company."
• "I highly recommend these guys and will make sure to use these guys next time I need my truck detailed."

Cons:

• "They were nice but for that amount of money they could have done better."
• "Forgot to detail my engine but did tell me I could bring it back."
• "One had a section that wasn't quite up to their standard. No questions or hassles, John was only concerned that I wasn't 100% satisfied, so they detailed the truck again."
• "I tried to complain and have this horrible cleaning job redone, however the manager insisted they did a great job and did not help at all."
• "I will never use Flash Mobile Detailing services again and will be sure to tell my friends as well."

Convenience

Pros:

• "The fact that they come to you is a major game changer!"
• "Had issues in the past with not showing up these guys showed up early and did more then expected to both cars."
• "They did it right in my own driveway."
• "It’s super convenient that they come right to your drive way!"
• "Being that they are a mobile service and come to you, it fit perfectly with my busy schedule."
• "It’s nice that I didn’t have to go anywhere and they just came to my house."
• "The mobile service is the best thing ever, especially when you’re working from home."

Cons:

• "Only con was the late arrival. My appointment was for approximately 0900 and they showed up around 1030."

Customer Satisfaction

Pros:

• "Will definitely use them again. Already scheduled my next appt."
• "I highly recommend ceramic coating your next vehicle."
• "After my detailing it looks brand new."
• "I’ll be looking forward to getting my car done by Flash again."
• "For sure gonna call them again within the near future!"
• "I would highly recommend their services as the end result speaks for itself."
• "I would recommend this business to anyone looking for a high quality detail."

Cons:

• "They called me to apologize and said I said I’d take the review down because they offered me a $50 and said they’d redo it but then texted me and asked me if I’d want a $100 gift card in exchange for a 5 star review."
• "I said no because they don’t deserve a 5 star review and they were only going to send the $50 dollar gift card if I deleted my original review."
• "One issue I had is having to sign a document saying I was 100% satisfied with the service."
• "I paid over 400 dollars to have two cars fully serviced... However, instead the rims were ruined with some sort of chemical they used."