honeygrow Reviews Summary

Food Quality

Pros:

• "Very good for fast food. red curry was spicy and a good portion for the price."
• "Spicy garlic is amazing! Had some heat without over powering the ingredients, the portion size was plentiful."
• "Absolutely perfectly cooked and delicious food ! Completely and utterly satisfying!"
• "The food tastes fresh, hot, and was prepared in a clean environment."
• "Food was delicious!!!!!!"
• "The noodles that I have ordered were very tasty."
• "Delicious, fresh, healthy, customizable salad & noodle based entrees."

Cons:

• "The food - it's alright. Overpriced. Won't be going back."
• "The tofu was extremely salty I couldn’t eat it."
• "I thought the parmesan crisps were too salty."
• "The stir fry was a disgusting plate of mush and was thrown out immediately."
• "I’m disappointed that I paid for extra sauce and yet the food was still extremely bland and dry, just a lot of grease at the bottom."
• "Ordered red coconut curry noodles and trust me it was jus plain boiled noodles full of oil."
• "The dish is just ok. Pasta is sticky and it’s barely mozzarella cheese in it."

Service

Pros:

• "Service was very nice even at the end of the day (I know the struggle)."
• "Tay and Joy made me feel like a valued customer! My questions were listened to with understanding and were answered in a flash!"
• "The gentleman that brought out my order today was extremely nice and wouldn't even accept gratuity."
• "Staff went above and beyond to find me salt that I didn't even end up needing because the meal was so well seasoned !"
• "The staff was extremely friendly from the moment we entered the door through the entirety of our meal."
• "Staff is too notch, they welcome you in--I love that friendly type of service, when you are acknowledged when you enter."
• "Morgan was very welcoming and helpful."

Cons:

• "Went here, and the young lady at the register (red hair) had a horrible attitude."
• "HORRIBLE! The service was ridiculous! They messed my order up twice."
• "Employees are more worried about social hour then making the orders."
• "Service needs improving when I ask for my order the young girl at the pickup didn't give my order it sat there for 10 minutes."
• "Rude customer service. I got a notification and stood there expecting the pickup for at least ten minutes."
• "No one behind the counter knows what we’re talking about or where our food is."
• "Staff was completely overwhelmed, messy, and showed no sense of urgency as more and more people waited for their orders."

Ambiance

Pros:

• "Clean, modern, industrial like finish inside was nice but cold."
• "I love the vibe and the workers are awesome."
• "The vibe & ambiance is good 👍"
• "The interior is kept clean and I love that outdoor seating is available."
• "This place is awesome!!"
• "The atmosphere was good, though a little loud for my taste."
• "The staff were chatting and laughing out loud. For a second, I thought there was a celebration going on."

Cons:

• "Currently at the Honeygrow restaurant at the mall. What a filthy place! Not a single clean table inside or out."
• "The dinning area tables and floor was not clean."
• "Tables were all dirty."
• "About 1/3 of the tables had leftover food on them still and the trash can was so full I couldn't dump my trash in it."
• "The staff was incompetent. It took us 20+ minutes to order."
• "Got the kid parm and noodles and the noodles were dry and molded to the container."
• "My order was overcooked and there was hair in my food."

Ordering System

Pros:

• "The ordering system is touchscreen which keeps everything quick and easy."
• "It takes a couple seconds to get used to the touch screen ordering system, but once you do, it's a really great way to order."
• "User friendly tablet-style ordering system."
• "The ordering system is all on the computer like you would find at a wawa or some panera's. The system was easy to use."
• "If you have any issues, an associate will help you navigate."