Taco Bell Reviews Summary

Category: Fast food restaurant

Address: 956 US-22, Somerville, NJ 08876, USA

Phone: +19088644048

Rating: 3.3
based on 220 reviews.

Service Speed

Pros:

  • "Seriously the best taco Bell I've ever been to. Super fast, almost always accurate."
  • "The restaurant was clean and well-maintained, with plenty of seating available. I also appreciated the fast service and reasonable prices."
  • "Best Taco Bell I have been too. They were super busy but I didn’t mind waiting!"

Cons:

  • "You wait for like 20-30 mins sometimes just to order."
  • "I waited in line at Taco Bell for about 20 minutes before I drove away."
  • "It’s a minimum 30 minute drive through wait."
  • "This place is extremely slow, like unbearably slow, and has been ever since it opened."
  • "Takes forever to get your order and it’s never right."
  • "Both times I've visited the drive thru ended up being 30+ minutes waiting."
  • "Long wait time. Every time 30 minutes plus, even when the place is empty you wait at least 20 minutes."

Order Accuracy

Pros:

  • "All our food was hot and correct."
  • "Our food was great and was exactly what we ordered."
  • "The food was very well made and had generous portions of everything from the beef to the lettuce and tomatoes."

Cons:

  • "Not only were some of the items missing, but it was also the wrong order."
  • "Every time I went they forgot a part of my order."
  • "I ordered two beef burritos and they gave me two chicken chipotle burritos."
  • "Always check your order before you leave... This is the 3rd time they have messed up my order."
  • "They got my order correct but the three people in front of me all got the wrong order."
  • "They made me eat beef and I am vegetarian. They made my order wrong."
  • "Out of the multiple times I’ve come here they’ve gotten my order wrong one time it was so messed up I literally drove back after I got home to complain."

Cleanliness

Pros:

  • "Probably the cleanest one around."
  • "This is one of the nicest Taco Bells I've ever been in."
  • "It may change with time, but for now this place is nice and clean and new."

Cons:

  • "The worker wearing gloves, sliding hand all over the cashier table, taking money from the customer, didnt change the gloves and used the same for preparing the order."
  • "Beyond disgusting. I don’t care what they were doing in there. Washing their hands before handling food is called decency."
  • "The mushing together of food items also raises concerns of their Hygiene standards."

Staff and Management

Pros:

  • "The staff is nice, and it's clean."
  • "There’s a young gentleman named Mike that works the front register. He is very nice and works hard to try to keep the customers happy."
  • "The manager was so nice to her employees telling then to hurry up but also saying how great of a job they were doing!"

Cons:

  • "This place needs new management."
  • "The worst Taco Bell in the world as far as service."
  • "The person taking the order was rude and they let everyone wait in line for hours and didn’t have any food."
  • "Management needs to figure out their process as this has been the complaints from many patrons."
  • "The manager was very defensive and rude when I asked about the missing food."
  • "Management wise, this store has been a pretty consistent disaster."
  • "The manager cowers somewhere out of sight."

Price and Value

Pros:

  • "Food is not high quality nor particularly healthy, but it is inexpensive and tasty."

Cons:

  • "Also prices are hiking up, most tacos over $2 and the speciality ones hitting almost $5. Might be fast food but it's not cheap anymore."
  • "Are you kidding me $8.99 for eating a hard shell and tortilla shell? There’s barely anything maybe 6 pieces of diced tomatoes maybe if I’m lucky 10 pieces of shredded lettuce and not even a taco amount of meat."

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